Google Places Images

[Mattcarter08]

Hi, i recently added a image to google places listing uploaded via the google places dashboard.

It was uploaded about 3-4 weeks ago.

The image is exactly 1024x1024 in size.

I'm not sure whether google is not displaying it because its too big, or because it takes a while for google to start showing images for places listing. I was reading it can take up to 6 weeks. I don't want to have to wait 6 weeks, then find out the reason why the picture wasn't uploaded was because it was too big.

Any suggestions on how i can find out which one is the case?

Thanks,

Matt

[MiriamEllis]

Hi Linda,

I will definitely stop by your forum to read up on this. Sounds quite complicated, indeed. Thanks for the heads up!

[LindaBuquet]

"Ouch, that sounds like a tough bug! Thank you so much for popping back in. I appreciate hearing about what you're seeing."

Oh no, NOT a bug. A big change in how everything works. Sorry maybe should have explained more but assumed you knew. We've been talking a lot about it at the forum.

It's a change to the backend data pipeline and also what's allowed. Due to the myriad of problems I've posted about in detail, that dual claimed listings can cause, you aren't going to be able to just re-claim a listing that was already claimed.

So if owner can't remember password OR previous SEO claimed it, there are extra hoops to jump through and it's complicated to explain all the options and how it works because it's somewhat situation dependent. There are screenshots and support emails from consultants documenting all the issues at my place but I don't want to take this image discussion off-topic. PM or email me if you need the link. It's kind of a big deal.

[MiriamEllis]

"Also seeing significant uptick in users that can't reclaim a listing that was previously claimed and that's tied to the new dashboard update as well."

Ouch, that sounds like a tough bug! Thank you so much for popping back in. I appreciate hearing about what you're seeing.

[LindaBuquet]

Miriam, I'm gradually seeing more and more reports rolling in from users that have been upgraded, but I don't think anyone knows what % have been upgraded yet.

Also seeing significant uptick in users that can't reclaim a listing that was previously claimed and that's tied to the new dashboard update as well.

[MiriamEllis]

Hi Linda,

Do you have a sense, from talking to your clients, of what percentage of US users are seeing the new dashboard at this point? I haven't seen any recent stats and would be interested to hear your take on this.

[LindaBuquet]

Yes Miriam is right. With the old dashboard images are taking on average 6 weeks.

But the good news is with the NEW dashboard images update more quickly. Days instead of weeks.  The new dashboard is rolling out to everyone now, so you should have it soon. (Which may not help your current image situation but will make future updates easier/faster.)

[MiriamEllis]

Hi Matt,

Unfortunately, yes, it can take weeks for images to go live these days. The only way to speed things up is to submit user generated images instead of doing it from your dashboard and I think this is an odd workaround. So, while you should be sure you're complying with the guidelines Tim linked to, you will have to wait it out. This is something Google will hopefully improve!

[the_timallen]

Hi Matt,

Had a little look into this for you and on the Google support site it states that images must infact be under 1024x1024. As its such a large image it maybe worth checking the file size as well. Check out the photo criteria here:

http://support.google.com/places/bin/answer.py?hl=en-GB&answer=142916#photos

Perhaps try running the image at 1000x1000

Hope this helps

Tim