Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Moz Tools
    3. Moz Local
    4. How does Moz Local work with business that don't have a physical location? (e.g., handyman, locksmith, etc.)

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    How does Moz Local work with business that don't have a physical location? (e.g., handyman, locksmith, etc.)

    Moz Local
    5
    9
    2488
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • Philip-DiPatrizio
      Philip-DiPatrizio last edited by

      I'm wondering how Moz Local will handle a business that doesn't want to publicly display an address.  A handyman, landscaper, or locksmith might want to do something like this.  Is it easily handled or do you have to manually try to "work around" to hide the address on sites that let you?

      Thanks!

      1 Reply Last reply Reply Quote 0
      • DavidLee
        DavidLee last edited by

        Hi Ben!

        Our tool will need to validate the address each time the csv is uploaded.  For any locations marked as a service address, we will submit it to our partners but cannot guarantee they will hide the physical location from their sites.

        1 Reply Last reply Reply Quote 0
        • thebenro
          thebenro Subscriber @DavidLee last edited by

          Follow up question. So we upload the csv as usual, and then after it is verified by Google and FB we upload the csv again with the business as a Home Business?

          Is there any chance the addresses will still be published? I'd hate to upset a client by accidentally publishing their address.

          1 Reply Last reply Reply Quote 0
          • DavidLee
            DavidLee last edited by

            Hi Joseph

            I'm afraid you will only be able to use on or the other. Setting it as a home business is the best way for our partners to try and hide the address.

            thebenro 1 Reply Last reply Reply Quote 0
            • Jmcasp
              Jmcasp Subscriber @DavidLee last edited by

              David,

              Can you list your business as a Service Area Business and a home business? For example, I have a plumber client that is a Service Area Business and uses his home address as his business address.

              Thanks!

              1 Reply Last reply Reply Quote 0
              • DavidLee
                DavidLee last edited by

                Hey Philip

                Currently we would need a physical address in order to validate against Facebook Places or Google+. You can setup an address in one of them to validate and publish then set your info to be hidden or private afterwards. By marking your business type as a home business in the csv file will allow our partners to hide your address.

                Hope this helps!

                UPDATE: Only one partner can hide the address, all others will display the full NAP and in order for us to stay connected to a validating source (google/facebook) the listing must not be setup as an SAB. Google now hides SAB listings from their Places API.

                Service Area Businesses are not supported and it is recommended to manage your listings manually: http://www.localvisibilitysystem.com/2013/04/22/private-local-citations-where-can-you-list-your-business-but-hide-your-address/

                Jmcasp 1 Reply Last reply Reply Quote 2
                • WhoWuddaThunk
                  WhoWuddaThunk @Philip-DiPatrizio last edited by

                  You would be better off doing your citation building manually.  That way you can ensure that the address doesn't get pushed out.  The citations that Moz utilizes are the main aggregates.  So, if an address get's put on one it will spread across a good portion of the internet.

                  Also, by not including a NAP onsite and in citations you will be hindering your sites ability to rank in the local results.  One of the big factors is the consistency of NAP across your website and other domains.  Not having it listed will put a wrench into this.  You have no choice, I totally understand that, but it is something to consider.

                  1 Reply Last reply Reply Quote 1
                  • Philip-DiPatrizio
                    Philip-DiPatrizio @WhoWuddaThunk last edited by

                    Yeah, I know I can do that in Google+ Local... and I know that some other websites also support this.  What I want to know is how Moz Local handles this with its '1-click' auto-syndication feature.

                    Just listing the address and hoping people will call 99% of the time isn't really an option.  I don't want to list the guy's home address as the business address if it's going to be public.

                    WhoWuddaThunk 1 Reply Last reply Reply Quote 0
                    • WhoWuddaThunk
                      WhoWuddaThunk last edited by

                      In Google Places you can turn off the address, and just have a service area listing.  If I were doing the SEO I would setup the Google Places like that, and just list the address on other less important ones.  99% of the time people won't stop by these types of services, and will just call.

                      Philip-DiPatrizio 1 Reply Last reply Reply Quote 0
                      • 1 / 1
                      • First post
                        Last post

                      Got a burning SEO question?

                      Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                      Start my free trial


                      Browse Questions

                      Explore more categories

                      • Moz Tools

                        Chat with the community about the Moz tools.

                      • SEO Tactics

                        Discuss the SEO process with fellow marketers

                      • Community

                        Discuss industry events, jobs, and news!

                      • Digital Marketing

                        Chat about tactics outside of SEO

                      • Research & Trends

                        Dive into research and trends in the search industry.

                      • Support

                        Connect on product support and feature requests.

                      • See all categories

                      Related Questions

                      • icogems

                        Unsolved how to add my known backlinks manually to moz

                        backlinks crawl

                        hello
                        i have cryptocurrency website and i found backlinks listed in my google webmasters dashboard, but those backlinks dont show in my moz dashboard even after 45 days. so my question is can i add those backlinks to moz, just to check my website real da score thanks,

                        Moz Local | | icogems
                        0
                      • ShopSplendor2

                        Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY

                        moz local

                        AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP. I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT! IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/

                        Moz Local | | ShopSplendor2
                        0
                      • JaredBroussard

                        Moz Local and Apple Maps: How does the listing update work?

                        Hello, how are apple maps updated via Moz Local? We have a client who changed their business name within the last six months. We noticed one of the few items that has not changed to date within their Moz dashboard is the name of the business on Apple Maps. In the Accuracy grid, the only item not checked within the Apple Maps column is the business name. Does anyone know how this process works within the Moz Local portal? Is there something we can do to advance the name change on our end? Thank you.

                        Moz Local | | JaredBroussard
                        1
                      • Kodiiac

                        MOZ not verifying my Google My Business listing

                        Hello Folks, Moz Local is not verifying my Google My Business Listing nor is it verifying the manual CSV upload.  My Google My Business Listing and my manual CSV upload correctly display all of the same information as my Google My Business Listing and Facebook Page using the following Moz Local guidelines.  The only thing that I can think of is that Moz Local is currently pulling up and older listing with a toll free number; however that has been corrected and the feed is real time, so I'm at a loss. Facebook The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local. The primary phone number listed must be a unique local number or a toll-free number. The primary page category must be “local business”. A minimum of 2 visitor check-ins are required. Not sure what to do here? Head to Facebook's resources to see how to let people check in and how you can check in. The page must be fully accessible to all potential visitors, so any restrictions based on age, location, etc. must be disabled. This can be easily checked by attempting to view the Facebook page in a Chrome incognito browser while not logged into a Facebook account; if you can view the page normally in these conditions, the accessibility should be in good shape! Google My Business The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local. The primary phone number listed must be a unique local number or a toll-free number. The business must not be listed as a “service area business”. A service area business displays with the street address being hidden, as well as the listing not being surfaced through the Google Places API (which is where we pull the listing details from). The listing must be verified by postcard. As a note, it may take a couple days after the postcard verification process for the listing to be available through the Google Places API. The listing must be completely searchable through Google Maps, with the full NAP listed correctly. Any help would be appreciated.

                        Moz Local | | Kodiiac
                        0
                      • lssi_admin

                        Moz Local: Does cancelling change information in business listings?

                        I was reading the FAQ on Moz Local and would like clarification about this question/answer: What happens to my listings on the sites in your network if I cancel my Moz Local subscription? Moz Local will simply report to the sites in our network that the listing is no longer under management by one of our customers. In this event, Acxiom and Neustar Localeze will revert your listings to their status prior to your Moz Local subscription. In some cases, your other listings will lose enhanced content like website URL, secondary category information, logos, and other images. Moz Local will not actively remove your listing from our network of sites. You will always have the ability to reclaim your listings manually on each site if you decide to cancel your Moz Local subscription. So let's say my business moved to another location. Then I signed up for a Moz Local subscription, updated my business address, and then did not renew. After I cancel the Moz Local subscription, will my business address in the Acxiom and Localeze listings revert to what it was before I changed it through Moz Local? Please let me know. Thanks!

                        Moz Local | | lssi_admin
                        0
                      • Marvellous

                        WIll Moz local submit to all local directories?

                        I have some variance in my company name (spacing/nospacing) and even my web address, www/non-www so I want to consolidate all of them. On top of that I need to build up my local citations so need to submit to more local directories. Will Moz local take away the job of local directory submission from me? I understand they use like 5 data aggregators, I understand they are the directories of directories, so does that mean these 4 will submit to local directories for me? How many local directories is moz local suppose to get you on? Also I understand it can take a month for your listing to show. In this case, would it not be better to just do it manually? I mean if I submit to yell.com now it's going to be there instantly, on top of that If I don't have the time I can outsource the work to India for very cheap and probably cost less than £84? Thanks

                        Moz Local | | Marvellous
                        2
                      • SmileMoreSEO

                        Moz Local users: Specs for Images?

                        I'm working on the the CSV for Moz Local and I'm wondering about Image and Logo specs. For the five images that are allowed to be uploaded, are there any size specs (width, height and file size) that assures that my images will be likely to be accepted throughout the various Moz Local partners? Same goes for logo specs. Thanks,
                        Erik

                        Moz Local | | SmileMoreSEO
                        0
                      • ArthurRadtke

                        How long does it take for the MOZ Local to update?

                        Hello, I use MOZ local to keep track of major citations for 30+ clients. Sometimes, it happens that I would be working on a new company, which does not have any significant number of active citations. And MOZ local does not seem to update very often, when I have already created citations for that particular new company. Can anyone update me about, what is the normal timeline for the MOZ Local to update new citations? I am using this URL to keep track of my company citation ranks: moz.com/local/search. Thank you in advance.

                        Moz Local | | ArthurRadtke
                        0

                      Get started with Moz Pro!

                      Unlock the power of advanced SEO tools and data-driven insights.

                      Start my free trial
                      Products
                      • Moz Pro
                      • Moz Local
                      • Moz API
                      • Moz Data
                      • STAT
                      • Product Updates
                      Moz Solutions
                      • SMB Solutions
                      • Agency Solutions
                      • Enterprise Solutions
                      Free SEO Tools
                      • Domain Authority Checker
                      • Link Explorer
                      • Keyword Explorer
                      • Competitive Research
                      • Brand Authority Checker
                      • Local Citation Checker
                      • MozBar Extension
                      • MozCast
                      Resources
                      • Blog
                      • SEO Learning Center
                      • Help Hub
                      • Beginner's Guide to SEO
                      • How-to Guides
                      • Moz Academy
                      • API Docs
                      About Moz
                      • About
                      • Team
                      • Careers
                      • Contact
                      Why Moz
                      • Case Studies
                      • Testimonials
                      Get Involved
                      • Become an Affiliate
                      • MozCon
                      • Webinars
                      • Practical Marketer Series
                      • MozPod
                      Connect with us

                      Contact the Help team

                      Join our newsletter
                      Moz logo
                      © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                      • Accessibility
                      • Terms of Use
                      • Privacy

                      Looks like your connection to Moz was lost, please wait while we try to reconnect.