MA monthly reports
-
Hi
I need to submit my monthly reports to my clients this week but they have all come through devoid of most data !
I did submit a support request ticket to help@ yesterday but no reply yet, i appreciate you may well be very busy if this has happened for everyone
Pls advise update asap so i know what to tell my clients ?
Out of interest any other MOzzers out there having the same monthly reporting problem ? (i.e. no or little data) ?
Many Thanks
Dan
-
Just to let you know my reports received a couple of days after this so thanks for that
They do still have display issues such as chart legend saying June is July etc etc as well so please remember to fix those when you get a mo re future reports along with any data inconsistencies between GA and reports if any remain as per a previous support ticket
many thanks
dan
-
I'm having this issue as well with the automated custom reporting, especially the keyword rankings one.
The actual rankings are not being displayed on the report. Next to each keyword, under each search engine, is a dash (-)
This has been broken now for a few weeks. Anyone know a status?
-
Any news yet ? i note one of my projects monthly June report seems to have been fixed & sent but none of the others have and its the one i mentioned below i now need urgently !
clients asking where it is !
thanks
-
ps - most crucially it will be my campaign with initials T.T since they are newish client (post MA launch) so havn't got any SEOMoz Pro reports to fall back on/supply them until MA reports fixed so if you could prioritise sending me that campaign monthly June MA report since i must send today (since already 3 days overdue)
However, hopefully the fix will apply to all campaigns at same time
cheers
dan
-
Thanks Joel
its all my campaigns not just the one of the ticket for your info.
when i select monthly (June) data for any of them they are devoid of most data
really want to get those reports out to my clients tomorrow if possible
Many Thanks
Dan
-
Hi,
I took a look at your account and both of the custom reports you have scheduled were sent out on the 2nd as normal. From what I can tell, neither of them were missing any data.
If you're seeing something different than that feel free to email us at help@moz.com and we can look into it.
Thanks,
Joel. -
Hey,
I don't actually see that you have any custom reports on your campaign.
I can see that your regular weekly campaign update is scheduled to start today so you should see it soon.Thanks!
Joel. -
Hey Dan,
Thanks for the question. It looks like when your custom reports were generated there may have been a problem with the feed from your GA. I noticed all other sections of the report are populated fully, just no traffic data.
I've got your ticket and will send it over to see if we can regenerate the report for you. I'll email you back as soon as I have more information on that.
Thanks!
Joel. -
We did not receive our weekly report either.
-
We have had similiar problems error in reports and some campaigns not even sending scheduled reports through....
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Keyword Ranking Report shows 3 duplicates for each keyword
I have a question about tracked keyword reports. When I extract my data for November for one of my campaigns, there seems to be 3 duplicates of each keyword in the report, each showing different ranking and rank change data. Can you confirm why this happens and how I can tell which the most recent data is? Thanks
Product Support | | John-Clark0 -
MOZ not accepting our recent changes it still showing us old Crawl Diagnostics report
Hi, 507 Temporary Redirect We made changes for 302 redirects which are listed in crawl diagnostics report. Now "Compare" and "Wishlist" links are already removed from our source code. All required changes are made but still your report listed Compare and wishlist links. We made changes on Friday (14/8/2015) and waiting for new updated report. Link: http://www.stopwobble.com/ Please let us know what is the exact issue. So that we can fix it.
Product Support | | torbett0 -
Is there a report that will show Keyword Rank History for the life of an active campaign?
I want to get a history of the keywords that have been tracked in an active campaign. This will allow us to see improvements over time.
Product Support | | liftedlogic1 -
Moz Account - How to Select Monthly Timeframes
I have read that moz have now added the feature to select monthly timeframes when running reports. In my Account, I can only choose Weekly (the previous week) How do i go about selecting Monthly Timeframes? Thanks Adam
Product Support | | AMG1000 -
Why are my Custom Reports not auto emailing?
Are we just not there yet with the new custom reports? I have all of my campaigns set up to auto email and they are not doing it. I can't seem to find anything in the settings to change. The only way to get the reports is to download each campaign. Is it just me, or is this not up and running yet?
Product Support | | ArtUnlimited0 -
Where are my October Monthly Reports?
My custom monthly reports have not been generated for any of our clients for the month of October. The report lists 10/1/2013 as the last report and says that the next report will be available on 12/3/2013. Obviously, there is a glitch that has caused October to be skipped. How can I fix this in order to get my monthly reports to my clients ASAP?
Product Support | | accpar0 -
How to get in contact with moz about my report content?
Just logged into moz to view my reports as i got an email about a new report went into my dashboard and nothing is coming up. Is there any way i can get in direct contact with moz?
Product Support | | meteorelectrical0 -
Report is scheduled for next month - need it now
Hi all, I just made a report from Moz pro. After selecting all the reports I wanted clicked finished. My report would send by e-mail to me and my account address. But I still haven't received any report.
Product Support | | StercBV
When I check the 'manage report' page it says that my next report will be created in july. But I need it now 🙂 It has been about 2 hours now since I created the report. Can someone tell my when I've to be more patience or it will take up to july for my first report? My campaign allready is added more then a month ago. First time to export the reports as complete set0