Stop getting info from Google analytics on purchases in our site
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Hi guys,
We have eCommerce.
We connected the site to the Google analytic eCommerce.
Everything was work fine until 3 weeks ago. Suddenly we stooped getting purchases information in the analytic although i see purchases in the website.We didn't change anything in the website and i really don't know how to solve this problem.
If someone here can point me where i can get some info on how to fix it it can be great.Thanks a lot!
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Hi Wayne, have you sorted this out yet? We'd love an update, thanks!
Christy
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The eCommerce section in GA is also still in Beta. I had a similar error, but only for a few days. They suggested waiting it out as it was still in beta.
I would call the Analytics helpline and find out if they have further information available at this point. Have you updated to Universal analytics yet? That could potentially create an issue if you haven't yet.
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Thanks a lot !
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This is the official help page from Google for this issue: https://support.google.com/analytics/answer/1037063
Use the Tag Assistant extension as well to see if your Analytics code is installed correctly.
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