It's been 1 year, why hasn't our Moz Local completion percent improved?
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Our listing is about to renew, but the completion percentage has not improved since the first month we started with Moz twelve months ago. I see in Moz there are many duplicate listings for this business. I was under the impression that Moz was handling this as part of the yearly fee; is that correct? If not, what needs to be done to resolve these issues and make sure our listings are complete and accurate?
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Hey there Brandon! Sorry to hear your local listings haven't completely updated.
We recommend writing in to help@moz.com so we can check out what's going on! In some cases there is a technical issue with the data push that we can clear up, but sometimes it is a delay issue with our partner sites. If you write in with your listing details we'll be happy to take a look!
As for the duplicates, closing them involves a manual review process on our partners' side that, to be honest, can take a while to complete. We can check these out for you, as well, if you write in. Thanks!
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