Bounce Rate: what is it EXACTLY?
-
Hi everyone: we all know the term 'Bounce Rate'. I'd like to think i have a good idea of what BR is....but some things are not really clear to me. Time to call in the experts.
Question #1: What EXACTLY will stop Google from considering the visit as a bounce?
As discussed not too long ago in this topic https://moz.com/community/q/will-this-fix-my-bounce-rate
Ruben wrote: "..what it basically means is that someone clicks on your SERP, and then clicks back to google? But, it doesn't matter if they spent 10 minutes on your page or 10 seconds"Jessica Conflitti wrote a reply in which she basically said that it might be a good idea to have visitors click to a different page OR a PDF-file.
That's where my confusion has been for some time now:
Clicking on a PDF-document, an image in the page that opens with Fancybox, a link to a different domain? Or can it only be a different URL on the same domain?
The way i would expect it to be:
Pages contain the GA-tracking code. So am i right by thinking that Google needs to have the same GA-tracking code to be loaded twice? Because only at that point will they have two datapoints. And only then will they be able to tell that the visitor hasn't left.By clicking a PDF-document - as described by Jessica - you wouldn't load the GA-code twice. So I would expect that clicking a PDF does not make a difference for the BR.
Don't get me wrong: i like the article but it is this detail that throws me off.
IF Google can read or capture these clicks, what other elements can be used to reduce bounce rate? Clicking on a YouTube-video embedded in the page?
I'm asking this because i want to get this right.
Question #2: how much weight does BR have on Time on Page, Engagement, etc?
We know Google is taking a lot of things into consideration when calculating the value of a URL or domain. So how much should we care for BR if we know the Time on Page is good and a large percentage of people are frequently returning?
How about your experiences or knowledge on that?
Really looking forward to your replies and help on clearing this topic for me. And perhaps some other readers as well!
Bas
-
Hi Trenton: have a guess what we use to identify obstacles
Thanks for your comments!
Bas
-
Bas,
It sounds like to me that you're absolutely on the correct track here. Content is king & user experience is queen. If you get those both right, you'll have a happy, merry kingdom.
If you want to see how users are interacting with your content, try enabling a tool that can help you do so. I like hotjar.com, and have used CrazyEgg as well. These provide some very cool information about how users are interacting with your website & which elements are giving them hassle.
Good luck!
Trenton
-
Hi Nicolas and Trenton, thanks for your input. I'm not a data freak. Altough my girlfriend might not agree ;-). I'm not focused on BR. I think Trenton is spot on: Google knows a lot more. And even if they didn't: if visitors are spending over a certain amount of time on your page, you're probably filling in their needs.
I'd like to know the details about BR, that's my main goal for asking these questions. I'm not going to bother firing extra triggers after x-time just so the visit won't count as a bounce.
In the past few weeks, i watched a lot of YouTube-video's, amongst others Whiteboard Friday and read a lot of articles about SEO.
I'm left with the idea that the best thing you can do is create REALLY compelling content: easy to read sentences and headings, entertaining images, embedded YouTube-video's, PDF's, etc, etc.
I'm trying to create some posts to see how far i can get. I'm looking at it as if i'm working for the BBC or something: the goal is to create top notch content: adding value, entertaining to process, helpful AND great to look at.
I personally think that's the way to go these days. We'll see if i'm right
Thanks,
Bas -
Bas,
I'm going to answer your question a little differently than you asked it, but please let me know your thoughts and I'll respond in kind.
We often talk about improving bounce rate on pages as it's a great metric to let us quickly identify whether or not a page is properly performing. But we use this because we do not have access to the level of information that Google (or any Search Enginge) does. Specifically, Google has access to chrome browser data, Android data, and more importantly, SERP engagement data. I don't believe that Google solely looks at how a user uses a specific page to determine the effectiveness of that content. I think Google looks to see if a page fulfilled the searcher's need for that specific query. "How can they know?" They look at the SERP engagement data. If a searcher clicks through a few different sites but then clicks the position 5 link and doesn't return to the SERP page & doesn't create a new or related search then Google can assume that the link in position 5 answered that specific query.
This is the reason why we like to look at bounce rate as a metric to measure content performance. We can't see anything outside of our own domain, so we cling to the what we can see & measure. But, as Nicolas explained the Google Analytics bounce rate is something that is very easily manipulated. Simply adding an event that triggers on page after X seconds would make it so that session is no longer considered a bounce within Google Analytics. But that wouldn't change how Google sees the user's experience with the site.
What I'm getting at here is while optimizing bounce rate is important, don't get lost in improving a vanity metric without asking yourself: Who is viewing this content? Why are they viewing this content? What do they want to know? and How can I better answer this query?
If you think you can better answer the queries that are driving traffic to that specific page, great! Execute on that and the results will show.So to specifically address your questions.
Question #1: What EXACTLY will stop Google from considering the visit as a bounce?If the majority of visitors to your site do not pogo-stick (to borrow Rand's term here) back to the SERP and click through to other links. I believe that Google will look at that specific piece of content as a positive solution for that query.
Question #2: how much weight does BR have on Time on Page, Engagement, etc?
I think BR is just one of many metrics to look at when determining the effectiveness of a specific piece of content. Though I have found that pages that have a higher than average BR will generally have a lower Time of Page, Session Duration & general engagement metrics.
So my $.02 are to use BR as a tool to identify pages that could use some work, but not to wholly look to optimize only BR.Let me know what you think about this and if you have any follow-up questions. I'd be more than happy to help!
Trenton
-
There are many different definitions for the bounce rate:
- Google Analytics Bounce Rate
It represents the percentage of visitors who enter the site and then leave. Be careful that if you use tracked events, the bounce rate will be modified. For example IF you track PDF download or javascript click, user will not be counted as bounced. Here are some instructions to set up tracked events : https://developers.google.com/analytics/devguides/collection/analyticsjs/events
The problem is : you can't know if a user enter your website and read your article 10 seconds or 10 minutes. - Adjusted Bounce Rate :
In this case we modify Google Analytics Bounce Rate to reflect reality : It represents the percentage of visitors who enter the site and leave before a certain amount of time. It's far more useful because in many situation, and for Google also, if a user enter your landing page and find the answer to its query, it's perfect. But if a user enter your site, then leave it instantly, you may have Panda issues. A high adjusted bounce rate is obviously a problem, because the page does not appear to meet user needs. For further info and how to setup, see https://moz.com/blog/adjusted-bounce-rate or http://www.gsqi.com/marketing-blog/adjusted-bounce-rate-in-google-analytics/ and search for poggo sticking or dwell time.
- Google Analytics Bounce Rate
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What's Causing My Extremely Low Bounce Rate
My client's site that is reporting an under 10% bounce rate for all sources. Direct is the highest at 8%. I'm no expert in GA but wondering if there is a problem with the analytics/tag manager code on the site. I'm especially concerned about the GTM body script being in an iframe which I read could be trouble. <!-- Google Tag Manager (noscript) -->
Reporting & Analytics | | bradsimonis
<noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MWGMNW6"
height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>
<!-- End Google Tag Manager (noscript) --> You can see all the source code here:
view-source:https://nfinit.com/0 -
Why Is My Traffic Going Up But My Alexa Rating Getting Worse?
I am curious why my Alexa rating has been getting worse over the last few weeks. My organic traffic is up, direct visits and social networking visits are up but my Alexa has been getting worse and worse. Is anyone having the same problem? Any feedback would be helpful. Thanks.
Reporting & Analytics | | Videogamefan0 -
Title Tag Capitalization Impact on SERP Rankings and Click Through Rates
My company made a branding decision to use lowercase for all of our title tags. This, of course, means that our titles on SERPs are all lower case. Overwhelmingly, it seems that websites use title case. This makes me wonder if we're shooting ourselves in the foot. Does using lower case titles negatively impact our rankings and/or click through rates? Is there any data out there suggesting that title case has a better click through rate than lower case? Thanks for reading!
Reporting & Analytics | | Solid_Gold0 -
Bounce Rate Question - The percent calculated does not add up
Hello All, I'm attempting to see why organic search bounce rate has increased by 5% when compared to last year for a certain section of my website. I am using a custom segment to filter the specific pages I want to look at. Once the custom segment is set, I go to Acquisition - > Channels - > Organic. Then, I click the Landing Pages tab. Because we don't have keyword data anymore the only thing I can look at is the landing pages that contributed to the change in bounce. Finally, I set my date range and compare to the same date range as last year. Once I set the date range I am presented with a list of URLs and the percent change in bounce rate for each URL. This is where I get confused. If you look at the average bounce rate at the top of the column (example 1 attached) it does not add up with the data below it. If you export all of the data to excel, and then do an "Average" function in Excel, the data adds up to 17.29% instead of 35.04% for Sept. 2013. Why does this not add up? Isn't GA calculating the Average? Also, I always notice several URLs with only 1 session per URL. Several of these 1 session URLs have a 100% bounce rate. Since the bounce rate at the top of the column (example1) is a reflection of the average bounce rate, wouldn't these 1 session URLs significantly distort my data? I ultimately just want to see the pages that are contributing to the increased bounce rate when compared to last year. Having a hard time figuring this one out. Thank you all, Dave zMfAGls
Reporting & Analytics | | DaveGuyMan0 -
Can a 100% bounce rate page hurt whole website?
Hello, So with trying to figure out what I can do to better my website, I noticed a post on here that mentioned bounce rates. So I went to my Google analytics pages and listed my bounce rates. My average is 44% But I have a picture page that is 100% and a contact page that is 80% Can pages like this cause an algo penalty that could hurt a whole site? Thank you for your valuable insights
Reporting & Analytics | | Berner0 -
Bounce rate calculation
Could anyone help out with a bounce rate query please. A website of mine, an affiliate website offering product reviews, has a bounce rate of 82%. I am puzzled a little as to how this is calculated. Is it only a bounce if the user goes from the search engine to my site and then back to the search engine? Or would search engine to my sites to the affiliates site via the link on my sites also count as a bounce? With a site of this nature the goal would be to get as many people visiting the merchant as possible and so a high level of bounce from me to them would be ideal Thanks, Carl
Reporting & Analytics | | Grumpy_Carl0 -
Bounce rates plummeted
In Google Analytics, my average bounce rates plummeted basically overnight. I went from a consistent average daily bounce rate of about 65% to an average daily bounce rate near 5%. My average number of visitors has stayed the same. I don't think there is any significant change I made to my site that may have caused this. Has anyone else had the same problem and know why it happened and how to fix it? Thanks in advance!
Reporting & Analytics | | Ericc220 -
Increased Bounce Rate & Dollar Index?
We use Google Analytics on our ecommerce site and we recently made several changes to an important page. Due to logistical reasons, we couldn't perform a Google web optimizer test but tracked the page's numbers in analytics from before/after the changes were made. After a week, we noticed that the bounce rate on the page went up by about 10% but the dollar index also doubled. We're trying to figure out how this could happen, since it seems kind of odd. Any feedback would be appreciated.
Reporting & Analytics | | airnwater0