Welcome to the Q&A Forum

Hi there,

Sam from Moz's Help Team here - apologies in advance for the long response!

1. URLs too long.

URL length and format for SEO is a bit of a balancing act. When considering URLs for SEO you want to make sure that the URL is simple enough to remember and understand for human visitors and that it accurately describes what is on the page.

If your URLs do this job, but are a bit longer than 75 characters, then I wouldn't be too concerned.

You do want to keep you eye out for URLs that are not within this basic structure: 
http://www.example.com/category-keyword/subcategory-keyword/primary-keyword.html,
contain long and confusing codes, and are taking a hit in the rankings.

As I'm sure you're already aware, changing URLs is quite painful, as you need to make sure the old URLs are redirected and this adds more moving parts to your site that could cause problems down the line. So, if you're happy with the job your URLs are doing currently, but the tool flags these as too long, I would definitely consider holding off on making changes. It may be that you use this information to make amendments to future URLs, or rethink your site structure as part of a bigger project.

In the meantime you can "Ignore" those issue either by page or by Issue Type through the Moz Pro Site Crawl interface so they don't crop up every week. You can read more about this on our Help Hub.

Here are some resources on URL formating and how to best structure them for SEO:

https://moz.com/community/q/what-should-be-the-length-of-page-url-from-seo-perspective
https://moz.com/learn/seo/url
https://moz.com/blog/15-seo-best-practices-for-structuring-urls

2.  Duplicates

Our tool has a 90% tolerance for duplicate content, which means it will flag any content that has 90% of the same code between pages. This includes all the source code on the page and not just the viewable text, so often it's a matter of finding the best answer for the duplicate pages in question.

For instance, often with ecommerce sites, product pages will come up with duplicate content between two colors of the same item, and in that case it's good to use the canonical tag: https://moz.com/learn/seo/canonicalization. If there are two versions of the page that exist - for instance, example.com/subfolder and www.example.com/subfolder - you can put in 301 redirects to the correct page: https://moz.com/learn/seo/redirection. If it's just two pages on different subjects but with thin content, filling out that content with an extra paragraph or two can help.

Hi there,

Thanks so much for reaching out!

So I've taken a look, and running this page through through our cURL tool for on page grader, I am seeing that this page is returning a 407 status code -  "407 Proxy Authentication Required".

More information on what error this status code represents and suggestions on how to fix can be found here: https://airbrake.io/blog/http-errors/407-proxy-authentication-required

Your developer or website admin may be able to support in resolving this issue. I hope this helps, let us know if you need anything else!

Hi there,

Sam from Moz's Help Team here!

So, Moz's Spam Score is actually the percentage of sites with similar features we've found to be penalized or banned by Google** (it's not based on the spam score of the sites linking to you).** To improve this score I would recommend reading our guide which explains the 27 factors used to make up this score. You can then look at your site and investigate areas you would like to improve on your site:

https://moz.com/help/link-explorer/link-building/spam-score

Disavowing a link doesn't take it away so they will still appear as backlinks to your site within the Moz tools. The fact that Google disregards them in relation to your site does not take them off the sites they are on, so best practice is to approach the webmaster first and request the link be removed if possible.

Best of luck, and let me know if I can help with anything else!

​

Hi there!

Sam from Moz's Help Team here - thanks for writing in and sorry about the trouble!

Newly discovered links have the ability to be populated into our index in about 1-3 days, however there are a lot of factors which can affect our ability to find and index links to your site. It's important to note that we add new data to our index everyday but it may take some time for us to discover backlinks to your site based on factors like crawlability of the referring pages, quality of the links and the referring pages, and more.

If you are not seeing links that you know you have, you may want to make sure that they can be indexed. It is also a good idea to check to see if we've indexed the page on which that link is found. If we haven't indexed the referring page yet, you won't see your link in our index

You can also add links to Link Tracking Lists. Once you add a link to your tracking lists we will add that page to be crawled. As long as it is accessible to our crawler, you should see the link in our index as soon as we can index those pages.

Lastly, I have a great guide here with some things to check around why we may not have found your links yet: https://moz.com/help/link-explorer/link-building/moz-isnt-finding-your-links

I hope this helps — let me know if you have any further questions!

Hi there!

Sam from Moz's Help Team here!

Thanks for writing in and sorry about the trouble!

Newly discovered links have the ability to be populated into our index in about 1-3 days, however there are a lot of factors which can affect our ability to find and index links to your site. It's important to note that we add new data to our index everyday but it may take some time for us to discover backlinks to your site based on factors like crawlability of the referring pages, quality of the links and the referring pages, and more.

If you are not seeing links that you know you have, you may want to make sure that they can be indexed. It is also a good idea to check to see if we've indexed the page on which that link is found. If we haven't indexed the referring page yet, you won't see your link in our index

You can also add links to Link Tracking Lists. Once you add a link to your tracking lists we will add that page to be crawled. As long as it is accessible to our crawler, you should see the link in our index as soon as we can index those pages.

Lastly, I have a great guide here with some things to check around why we may not have found your links yet: https://moz.com/help/link-explorer/link-building/moz-isnt-finding-your-links

I hope this helps — let me know if you have any further questions - if you're still running into trouble, it would be great if you could pop us an email at help@moz.com.

Hi there,

Sam from Moz's Help Team  here!

The discrepancies you're  seeing may be due to the  way you have the report set up, if it's a  custom report - could you please pop us an email at help@moz.com, along with screenshots of the sections of the report you're looking at?  Happy to take a look for you!

Thank  you!

Hi there,

Sam from Moz's Help Team here! Could you please send us an email about this to help@moz.com? We will be able to help you directly there.

Thank you!

Hi there!

Sam from Moz's Help Team here!

No, I'm afraid that this is not something that we offer - all of our tools are browser based and are not designed  to be embedded into other sites.

Let me know if you have any other questions!

Hi there!

Sam from Moz's Help Team here! Could you please send us an email about this to help@moz.com? We'll be happy to help you!

Hi there!

Sam from Moz's Help Team  here!

So, Content Suggestions aren't based on either of these  - they're just topics that we've seen used on pages that are ranking well for the keyword that you queried. If you're looking to help a particular piece of content rank well, they are topics that you may consider including. The idea is that the topic content may be helping those pages rank if they're a relevant and useful.

For example, here is a report from the keyword "seo" - pages who rank well for "seo" are also talking about '"search console", "seo keywords", "seo agency", among other things. This area can be used as ideas for content generation - for example, in a new blog article on my SEO site I might want to talk about Google's Search Console, keyword research, agency topics, etc, as it would seem that searchers are finding this topics relevant and useful.

You can read more about Page Optimization and Content Suggestions here: https://moz.com/help/guides/moz-pro-overview/on-page-optimization

Let me know if I can help with anything else!

Hi there!

I'm afraid not, I'm so sorry about that.

If  there's anything else I can help with, please do let me  know.

Hi there,

Sam from Moz's Help Team here!

Could you please send an  email over to us about this to help@moz.com so we can assist you further?

Thank you!

Hey there!

Sam from Moz's Help Team here!

You can actually do this from your primary Rankings area - just select the 'Competition' tab, and then the 'Export CSV' option. You can select a date range using the date range selector to the top right, like so:

https://www.screencast.com/t/585Qgahs

Let me know if I can help with anything  else!

Hi there,

Thanks so much for reaching out! Sam from Moz's Help Team here - I'm afraid at the moment there is no option to filter by Difficulty within the Suggestions area. You could always add keywords from the Suggestions  area into a Keyword List to view their difficulty scores but this would use up some of your keyword queries unfortunately.

I'll definitely pass on this feedback to our dev team though, as it's a great idea and something that we may be able to work towards in the future.

Let me know if I can help with anything else!

Hey there John,

Great question!

So, Domain Authority in Link Explorer and the Links section of your Moz Campaign correlates with Google rankings to give you an accurate representation of a sites's ranking power.

To understand how to improve DA (Domain Authority) it can help to get some insight into how we gather our data, which I'll include below. Sorry in advance for the long message!

To calculate DA, we index the web by following links using a crawler. Our crawler is built on a machine-learning based model that is optimized to select pages like those that appear in our collection of Google SERPs. We feed the machine learning model with features of the URL like the backlink counts for the URL and the PLD (pay-level domains), features about the URL like its length and how many subdirectories it has, and features on the quality of the domains linking to the URL and PLD. So, it's not based on any one particular metric, but we're training the crawler to start with high-value links.

In terms of improving your Domain Authority, with the information above in mind, it's best to look at both you on-page SEO to make sure you've covered the basics.
Then you also want to look at your off-site SEO and building more links more links to your site.
There are lots of different areas of Link Building to explore, from patching up broken links, improving your internal link profile, and good ol' fashioned content creation.
Here is a great video by our founder Rand which goes over some easy link building tactics to get you started.

Let us know if we can help with anything else!

Hi there!

You can do this in a couple of ways. In a Moz Pro campaign in  the 'Rankings' area, we'll track the movement of any of your tracked keywords - you can filter using the date range drop down to the top right. You can also track movement within the Rank Checker tool https://analytics.moz.com/pro/research/rankings - this is for checking keywords against specific URLs, and the graph will show you a data point for each time you’ve refreshed the rank and will show you up to a year of data.

If you're still running into any trouble please do pop a message over to help@moz.com and we'll be happy to assist further!

Hi there!

Sam from Moz's Help Team here!

So, newly discovered links have the ability to be populated into our index in about 1-3 days, however there are a lot of factors which can affect our ability to find and index links to your site. It's important to note that we add new data to our index everyday but it may take some time for us to discover backlinks to your site based on factors like crawlability of the referring pages, quality of the links and the referring pages, and more.

If you are not seeing links that you know you have, you may want to make sure that they can be indexed. It is also a good idea to check to see if we've indexed the page on which that link is found. If we haven't indexed the referring page yet, you won't see your link in our index

You can also add links to Link Tracking Lists. Once you add a link to your tracking lists we will add that page to be crawled. As long as it is accessible to our crawler, you should see the link in our index as soon as we can index those pages.

Lastly, I have a great guide here with some things to check around why we may not have found your links yet: https://moz.com/help/link-explorer/link-building/moz-isnt-finding-your-links

In terms of Domain Authority - Domain Authority in Link Explorer and the Links section of your Moz Campaign correlates with Google rankings to give you an accurate representation of a sites's ranking power.

To understand how to improve DA (Domain Authority) it can help to get some insight into how we gather our data, which I'll include below. Sorry in advance for the long message!

To calculate DA, we index the web by following links using a crawler. Our crawler is built on a machine-learning based model that is optimized to select pages like those that appear in our collection of Google SERPs. We feed the machine learning model with features of the URL like the backlink counts for the URL and the PLD (pay-level domains), features about the URL like its length and how many subdirectories it has, and features on the quality of the domains linking to the URL and PLD. So, it's not based on any one particular metric, but we're training the crawler to start with high-value links.

In terms of improving your Domain Authority, with the information above in mind, it's best to look at both you on-page SEO to make sure you've covered the basics.
Then you also want to look at your off-site SEO and building more links more links to your site.
There are lots of different areas of Link Building to explore, from patching up broken links, improving your internal link profile, and good ol' fashioned content creation.
Here is a great video by our founder Rand which goes over some easy link building tactics to get you started.

I hope that helps to start you off! Feel free to reach out to help@moz.com if you have any other questions!

Hey there James,

Sam from Moz's Help Team here!

Sorry about the trouble there - so, the thing to keep in mind here is that we do take 301 redirects into account in terms of our index updates, but for us to update any 301 link, we would need to re-discover the old pages to be able to follow and update the metrics. This is not likely common for sites with lower authority since old links are not continuously shared on new pages/articles/blogs.

Link Explorer works solely through link discovery and crawling. For every link we index/crawl, these links are not guaranteed to be re-crawled.  In order for our crawler to update metrics to reflect the new domain, it would need to recrawl the pages linking to your site and discover the links which redirect.

The discrepancies between the DA or PA of your old domain and new domain are probably due to the previously externally discovered links that haven't moved over just or haven’t been discovered. I hope this helps to explain - definitely let me know if you have any follow up questions!

Hi there!

Thanks for writing in  - Sam from Moz's Help Team here!

Unfortunately not - I'm so sorry about that.  Any client side loaded content will not be rendered to our crawler as we are only seeing what is rendered by your server.

Our crawler works by parsing the source code of your site, looking at HTML elements.  If your site is primarily Javascript, then the data you get back with regards to the crawl report won't be completely accurate because of this. There's no real workaround that I can recommend for this one, since it is a technical limitation of our tools, but there are some good blog posts and discussions in the Q&A about this if you head over to our Help Hub.

While the tools and data that rely on our crawl of your site may not return the best results because of that Javascript, your keyword rankings and link profile should work just fine.

You might also want to check out a few tools that are compatible with Javascript, like Botify or Screaming Frog.

I'm really sorry I can't be of more help here; Please let me know if there's anything else I can help with, or if there are any follow-up questions you might have!

Hey there,

Sam from Moz's Help  Team here!

So, a couple of things - all links do factor into your DA profile. When you disavow a link through Google, it doesn't actually remove the link, Google just stops putting SEO weight into it. So our crawler will still find the link. Unfortunately there isn't a way in Link Explorer to "disavow" a link yet so we will still show it.

Disavowing a link doesn't take it away from our tools, so they will still appear as backlinks to your site. The fact that Google disregards them in relation to your site does not take them off the sites they are on, so best practice is to approach the webmaster first and request the link be removed. If you get no response then disavow with Google:).

I also want to note here that your Spam Score in Moz Pro is actually the percentage of sites with similar features we've found to be penalized or banned by Google (it's not based on the spam score of the sites linking to you). To improve this score I would recommend reading our guide which explains the 27 factors used to make up this score. You can then look at your site and investigate areas you would like to improve on your site:

https://moz.com/help/link-explorer/link-building/spam-score

Best of luck, and let me know if I can help with anything else!

Hi there,

Sam from Moz's Help  Team  here!

So, it’s important to note that the data you’re seeing in Link Explorer is based on when we last crawled a link. This means that if a link is removed or altered after the last time we crawled it, it will still be marked as active until we attempt to recrawl that link again.

You can see the date we last crawled a link by exporting a CSV from the Inbound Links section. In the CSV there will be a column for when we first discovered the link and a column for when we last crawled that link. If you’re not finding a link we’re reporting as discovered on a particular page, I would recommend looking to see when we last crawled that link. Although new link data is added to our index everyday, we currently try to re-crawl all high-quality pages at least every 90 days. Most links in the index come from pages that were crawled less than 6 months ago.

Once we attempt to recrawl those links, if we’re not able to find them or crawl them, they will then be marked as lost in your Link Explorer report.

You can read more about Discovered and Lost links in our Help Hub!

Hi there!

Sam from Moz's Help Team here!

Yes, you can indeed add Page Authority as a module - however, you will only be able to do this on a root domain level. When in the Custom Reports area > Add Modules, head to the Links module and then 'Inbound Links'. You can then add the first module that appears - for your own site, as well as your competitors.

If you're running into trouble finding this, just shoot us an email at help@moz.com and we'll be happy to assist!

Hi there,

Sam from Moz's Help Team here!

To disconnect your Google Analytics profile from Moz, you'll just want to:

• Log out of all Gmail/Google accounts.

• Follow this link: https://accounts.google.com/issuedauthsubtokens

• Log into the Google Analytics account that manages the profile and revoke Moz.

Let me know if I can help with anything else!

Hi there,

Sam from Moz's Help Team here!

Sorry for any confusion.

So the thing is, for us to update any 301 link, we would need to re-discover the old pages to be able to follow and update the metrics.

As our index continues to grow and links are rediscovered, links which have changed should be marked as “lost” for the original domain and “discovered” for the new domain. In order for our crawler to update metrics to reflect the new domain, it would need to recrawl the pages linking to your site and discover the links which redirect.

The discrepancies between the DA of your old domain and new domain are probably due to the previously externally discovered links that haven't moved over just or haven’t been discovered. I hope this helps to explain - definitely let me know if you have any follow up questions!

Hi there,

Sam from Moz's Help Team here!

Could you please send an email to our Help Team  at help@moz.com about this?  We'd be happy  to assist there.

Thank you!

Hey there,

Sam from Moz's Help Team here - thanks so much for reaching out and sorry about the trouble!

Could you please pop an email about this over to help@moz.com, along with the name of the campaign and  the URL  for the page you're seeing this occur with, as well as the old and new  meta descriptions so we can take a look at this for you?

Thank you!

Hi there,

Sam from Moz's Help Team here - could you please pop an email about this over to help@moz.com so we can assist further?

Thank you~

Hi there,

Sam from Moz's Help Team here!

Thanks for writing in — that's an excellent question! Our tool has a 90% tolerance for duplicate content, which means it will flag any content that has 90% of the same code between pages. This includes all the source code on the page and not just the viewable text, so often it's a matter of finding the best answer for the duplicate pages in question.

If you use a Similar Page Checker like this one: https://smallseotools.com/similar-sites/ you can see that https://freezerworks.com/index.php/html/slider-overlay and https://freezerworks.com/index.php/ufaqs/what-do-i-get-with-my-purchase-of-freezerworks actually have a similarity of 96%.

There are more in-depth explanations of common answers to duplicate content on this page, if you're curious!: https://moz.com/learn/seo/duplicate-content

I hope this helps but definitely let me know if you have any other questions, or if there's anything else I can help with!

Hi there,

Sam from Moz's Help Team here!

Could you please pop a message about this over to help@moz.com so that we can assist you there directly?

Thank you!

Hi there!

Sam from Moz's Help Team here!

Could you pop an email about this over to help@moz.com along with the name of the affected campaign? We'll be able to take a look at the specific site then and find out where we're locating those URLS:).

Thank you!

Hi there!

Sam from Moz's Help Team here!

If you could  pop an email about this over to help@moz.com, that  would be great - our team will be happy to help there.

Thank  you!

Hi there - Sam from Moz's Help Team here!

I'm sorry to hear you've had some difficulty adding photos to your listing. The photos the tool can accept have to be hosted somewhere other than Moz, and the URL has to be publicly accessible.

If you try to use a photo from a Facebook or Google Photo album, for example, you might encounter complications because those images are often protected behind your login. It's generally a good sign when a photo URL ends with a image file suffix, such as '.png' or '.jpg'.

For example, you can use a free photo-hosting site, such as this one. You can upload your image here and then get the full URL and then that's the URL you'd post into Moz Local. Here's a short video demonstrating uploading a photo on this site and getting the full URL.

Something else to note is that photo URLs cannot be too long because there is a character limit to each field. Try to make sure the photo URLs you use are publicly accessible and not too long, and you should be good to go!

If there's anything else you need, just let us know by reaching out to help@moz.com

Hi there,

Sam from Moz's Help Team here!

So, it's not necessarily that one tool is more accurate than the other but rather that one tool may have more data at the moment.

In regards to Link Explorer (and the data shown in Mozbar), newly discovered links have the ability to be populated into our index in about 1-3 days, however there are a lot of factors which can affect our ability to find and index links to your site. It's important to note that we add new data to our index everyday but it may take some time for us to discover backlinks to your site based on factors like crawlability of the referring pages, quality of the links and the referring pages, and more.

If you are not seeing links or linking domains that you know you have, you may want to make sure that they can be indexed. It is also a good idea to check to see if we've indexed the page on which that link is found. If we haven't indexed the referring page yet, you won't see your link in our index.

You can also add links to Link Tracking Lists. Once you add a link to your tracking lists we will add that page to be crawled. As long as it is accessible to our crawler, you should see the link in our index as soon as we can index those pages.

I hope this helps — let me know if you have any further questions!

Hey there,

Thanks so much for reaching out - Sam from Moz's Help Team here!

So the thing is, the reason that the URLs appear without http/https in the report is because that information isn't really relevant - meaning that a domain or URL specifically will either stem from the http or https protocol, but a  domain or or URL  both (typically sites switch from http to https,  for example). It's actually the same in the Inbound Links tab of your campaigns and Link Explorer (not only isolated to the exports). We'll always specify root domain/subdomain etc, but not t the http or https protocol.

I hope this helps to clarify but let me know if I can help with anything else!

Hi there!

Sam from Moz's Help Team here!

That's such a good question, we made an entire resource page about it. (https://moz.com/learn/seo/domain-authority)

There's also a video!

Here's a preview: Domain Authority is a score (on a 100-point scale) developed by Moz that predicts how well a website will rank on search engines.

Use Domain Authority when comparing one site to another or tracking the “strength” of your website over time.

We calculate this metric by combining all of our other link metrics—linking root domains, number of total links, etc.—into a single score.

I hope this helps - just let me know if you have any other questions!

Hi there,

Sam from Moz's Help Team here!

Could you please pop an email about this over to help@moz.com, along with a couple of examples of keyword and URL combinations you're testing, so we can take a look into this for you?

Looking forward to hearing from you!

Hi there!

Sam from Moz's Help Team there!

Those units specifically (501-850) are in the hundreds. Higher volumes are represented by 'k' for thousands - e.g. 6.5k - 9.3k, and millions are represented by 'm', e.g. 300k-1.5m.

Let us know if we can help with anything else!

Hi there,

Sam from Moz's Help Team here! Could you pop a message over to help@moz.com about this so we can ensure everything is running smoothly for you?

Thank you!

Hi there,

Sam from Moz's Help Team here - could you please pop a message about this over to help@moz.com along with the affected campaign name so we can look into this for you?

Thank you!

Hi there,

Sam from Moz's Help Team here!

So, I took a look at your site, and unfortunately I believe this is a result of our crawler's inability to work with Javascript.  Any client side loaded content will not be rendered to our crawler as we are only seeing what is rendered by your server.

Our crawler works by parsing the source code of your site, looking at HTML elements.  If your site is primarily Javascript, then the data you get back with regards to the crawl report won't be completely accurate because of this. There's no real workaround that I can recommend for this one, since it is a technical limitation of our tools, but there are some good blog posts and discussions in the Q&A about this if you head over to our Help Hub.

While the tools and data that rely on our crawl of your site may not return the best results because of that Javascript, your keyword rankings and link profile should work just fine.

You might also want to check out a few tools that are compatible with Javascript, like Botify or Screaming Frog.

I'm really sorry I can't be of more help here; Please let me know if there's anything else I can help with, or if there are any follow-up questions you might have!

Hi there - Sam from Moz's Help Team here!

Great question!

Domain Authority in Link Explorer and the Links section of your Moz Campaign correlates with Google rankings to give you an accurate representation of a sites's ranking power.

To understand how to improve DA (Domain Authority) it can help to get some insight into how we gather our data, which I'll include below. Sorry in advance for the long message!

To calculate DA, we index the web by following links using a crawler. Our crawler is built on a machine-learning based model that is optimized to select pages like those that appear in our collection of Google SERPs. We feed the machine learning model with features of the URL like the backlink counts for the URL and the PLD (pay-level domains), features about the URL like its length and how many subdirectories it has, and features on the quality of the domains linking to the URL and PLD. So, it's not based on any one particular metric, but we're training the crawler to start with high-value links.

In terms of improving your Domain Authority, with the information above in mind, it's best to look at both you on-page SEO to make sure you've covered the basics.
Then you also want to look at your off-site SEO and building more links more links to your site.
There are lots of different areas of Link Building to explore, from patching up broken links, improving your internal link profile, and good ol' fashioned content creation. 
Here is a great video by our founder Rand which goes over some easy link building tactics to get you started.

I hope that helps to start you off! Let me know if you have any other questions :]

Hi there,

Sam from Moz's Help Team here!

So, our tools are still able to submit data to Factual successfully. The problem at the moment is that Factual has confirmed with us that their API is unable to provide reliable accuracy checks to Moz Local. Unfortunately this is a limitation of how their database and public directory are structured, and we don't have alternative means of checking accuracy there. Due to this limitation, Factual accuracy reports are simply unreliable.

Hi there,

Sam from Moz's Help Team here - thanks so much for reaching out!

So, a couple of things - when you disavow a link through Google, it doesn't actually remove the link, Google just stops putting SEO weight into it. So our crawler will still find the link. Unfortunately there isn't a way in Link Explorer to "disavow" a link yet so we will still show it.

Disavowing a link doesn't take it away from our tools, so they will still appear as backlinks to your site. The fact that Google disregards them in relation to your site does not take them off the sites they are on, so best practice is to approach the webmaster first and request the link be removed. If you get no response then disavow with Google:).

I also want to note a couple of things about your DA drop in general - overall, seeing your DA drop is a fairly common problem and can be attributed to a few things:

1.Links we previously discovered are now marked as lost.
2. You've earned more links, but the highest authority sites have grown their link profile even more.
3. The links you've earned are from sites that we haven't seen correlate well with higher Google rankings.
4. We've done a better or worse job crawling sites/pages that have links to you (or don't).

It's a bit difficult to isolate the exact cause of what happened without your own SEO consultant or developer being able to take a dive into this, but you can definitely read more specific information here if you'd like to understand more about the process:).

Something else to note is that on March 5th, we rolled out an entirely new DA calculation method, which affected the DA of many sites. You can read more about this update here https://moz.com/domain-authority-2.0.

Do let us know if we can help with anything else!

Hi there,

Sam from Moz's Help Team here!

Reviews are collected daily, so you will want to allow 24hrs for any new items to appear. If you're still running into trouble after this, do pop a message over to help@moz.com and we'll be happy to look into this for you to make sure everything is running smoothly!

Hi there,

Sam from Moz's Help Team here!

The change you've noticed would be due to the fact that we updated the way in which we calculate DA as of March 5th. The new DA has been launched with the purpose of improving our ability to predict a site’s ranking ability with even better accuracy. This update aims to give us a more accurate depiction of your site’s influence over time.

This doesn't mean we’ve started from scratch with our calculations; in fact, all of the features that went into the old DA model are also present in the new DA model as we’ve added more complexity around them. This includes a better understanding and consideration for the quality of the site linking to the site you’re researching, and links to a page that redirect to another page.

Please note, when tracking your DA and the Link Building work you’re performing, DA should always be looked at in comparison to your target competitors, never as a standalone metric.

You can read more about this here https://moz.com/domain-authority-2.0

I hope this helps but please let us know if there's more we can help to clarify!

Hi there Jake,

Thanks so much for reaching out - Sam from Moz's Help Team here!

Could you pop a message over to help@moz.com about this, along with an example (a screenshot would also be really helpful) so we can look into this further?

Thank you!

Hi there Donna,

Sam from Moz's Help Team here!

At the moment, we do not have a publicly accessible database of all the feature requests submitted by yourself or by other customers. That said, I can see why this would be helpful, and have just passed along this feedback to our development team for further review.

If there's anything else our team can help out with, definitely let us know.