800 number on website
-
Hi,
My client just sent me an 800 number that he would like to use to replace his number on the website. I know that it is best to keep a local phone number on the website and across all citations for NAP/Local SEO reasons.
Is there anywhere that I could still incorporate the 800 number and not have it affect SEO?
Thanks,
Erin
-
Hi Erin, Thanks for clarifying. Technically, this should not cause a problem for Google, but because of their history of issues with phone number confusion, when I'm optimizing a Local site, I put the 800 number in image text only. I don't include it in real text. I guess you could say I take a better-safe-than-sorry approach, just to avoid possible hassles down the road.
-
Miriam,
I am aware that it should be on the google listing. In this case, I am referring to the website. In other words, if the local number is at the top-right of the page, I would list the toll free number below with 'toll free' labeled as an option for the user. The toll free number would also be placed below the NAP in the footer of the page.
Thanks,
Erin
-
Hi Erin,
Do you mean add your toll free number to your website, or to your Google listing? If the first, what do you mean by adding it 'below' the local number? Where on the site? If the latter, yes, you are allowed to list a toll free number.
-
Miriam,
Thanks for the comment.
What about if I add the 888 number below the local number. Will this cause confusion with the search engines?
Thanks,
Erin
-
Hi Erin,
Chris' advice is exactly what I would have given. Go ahead and add the 800 number to the masthead of the website or elsewhere in image text. Just be sure that the indexable text on the website features the local number, and be sure that this local number is the one being used on all of the client's citations. Consistency is king in Local SEO. -
yes. That would work, just to keep with NAP consistency. You don't even necessarily need to put in numbers in the alt-text. If the alt attribute is just text like it says "call in line for Joe's pawn shop" google wouldn't get confused. Then any screen reader would pick up the phone number you left in the footer for the person using it.
-
Interesting suggestion... so the image would display the 800 number, but the alt-text would have the other (NAP) number?
Thanks!
-
I would consider putting it an image with an alt attribute of"phone number for X" , then putting that in the header or somewhere very noticeable. Then still maintain the regular phone number in the footer or somewhere unnoticeable.People will most likely never notice the second phone number
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to Manage Comparison products website
Hi Mozzers I have been Working on a Comparison Website ; Where We are comparing Single products to many other Products with same specs. E.G : Product A vs Product B and Product A vs Product C ? How We can manage it So that WE donot have duplicate Content issues. Remember: Products are digital so cannot change much Content in there.
On-Page Optimization | | Asjad0 -
Are internal and external footers on all pages of a large website detrimental to seo?
Hi, I am doing an seo clean up of our site - we have about 12 footers on the bottom of each page plus an internal site map including core keywords. Most footers go to internal sites and some go to external sites which are replicated on those external sites linking back to ours. (these sites are part of the same large company but are not related in any way) Are these bad from an seo ranking perspective? Do the look like spam? We get considerable traffic from one of the external footers that is replicated on their site so need to weigh up what the best option is whether to keep the traffic or to loose it as part of the seo clean up. thanks
On-Page Optimization | | Pday0 -
When You Add a Robots.txt file to a website to block certain URLs, do they disappear from Google's index?
I have seen several websites recently that have have far too many webpages indexed by Google, because for each blog post they publish, Google might index the following: www.mywebsite.com/blog/title-of-post www.mywebsite.com/blog/tag/tag1 www.mywebsite.com/blog/tag/tag2 www.mywebsite.com/blog/category/categoryA etc My question is: if you add a robots.txt file that tells Google NOT to index pages in the "tag" and "category" folder, does that mean that the previously indexed pages will eventually disappear from Google's index? Or does it just mean that newly created pages won't get added to the index? Or does it mean nothing at all? thanks for any insight!
On-Page Optimization | | williammarlow0 -
Question about url structure for large real estate website
I've been running a large real estate rental website for the past few years and on May 8, 2013 my Google traffic dropped by about 50%. I'm concerned that my current url structure might be causing thin content pages for certain rental type + location searches. My current directory structure is:
On-Page Optimization | | Amped
domain.com/home-rentals/california/
domain.com/home-rentals/california/beverly-hills/
domain.com/home-rentals/california/beverly-hills/90210/
domain.com/apartment-rentals/california/
domain.com/apartment-rentals/california/beverly-hills/
domain.com/apartment-rentals/california/beverly-hills/90210/
etc.. I was thinking of changing it to the following:
domain.com/rentals/california/
domain.com/rentals/california/beverly-hills/
domain.com/rentals/california/beverly-hills/90210/ ** Note: I'd provide users the ability to filter their results by rental type - by default all types would be displayed. Another question - my listing pages are currently displayed as:
domain.com/123456 And I've been thinking of changing it to:
domain.com/123456-123-Street-City-State-Zip Should I proceed with both changes - one or the one - neither - or something else I'm not thinking of? Thank you in advance!!0 -
Duplicated Content with joomla multi language website
Dear Seomoz Community I am running a multi language joomla website (www.siam2nite.com) with 2 active languages. The first and primary language is english. the second language is thai. Most of the content (articles, event descriptions ...) is in english only. What we did is a thai translation for the navigation bars, headers, titles etc (translation of all joomla language files) those texts are static and only help the user navigate / understand our site in their thai language. Now I facing a problem with duplicated content. Lets take our Q&A component as example. the url structure looks like this: english - www.siam2nite.com/en/questions/ thai - www.siam2nite.com/th/questions/ Every question asked will create two URL, one for each language. The content itself (user questions & answers) is identical on both URL's. Only the GUI language is different. If you take a look at this question you will understand what i mean: ENGLISH VERSION: http://www.siam2nite.com/en/questions/where-to-celebrate-halloween-in-bangkok THAI VERSION: http://www.siam2nite.com/th/questions/where-to-celebrate-halloween-in-bangkok As you can see each page has a unique title (H1) and introduction text in the correct language (same for menu, buttons, etc.) but the questions and answers are only available in one language. Now my question 😉 I guess Google will see this pages as duplicated content. How should I proceed with this problem: put all thai links /th/questions/ in the robots.txt and block them or make a canonical tag for the english versions? Not sure if I set a canonical tag google will still index the thai title and introduction texts (they have important thai keywords in them) Would really appreciate your help on this 😉 Regards, Menelik
On-Page Optimization | | menelik0 -
Wix.com Website Builder Html5 and SEO, what is your opinion
I'm planing to built a multilanguage website using a website builder. After reading websitetooltester.com reviews I came to the conclusion, wix.com should be the website builder I need. My first reason are the templates and there multilanguage options. But there is one thing, ready the review they mention: ''This is a bit technical; you can find the short version below. Wix is using the “single page pattern” meaning that the complete website code is essentially on one page. This works well for website visitors but not necessarily for Google as contents will be shown dynamically using Javascript and DOM manipulation. To solve this, Google supports something called ‘escaped fragments’ (or ugly URLs). With regards to Wix, it means that URLs will end like this: “#!wixseo|cqh1”. Google replaces the “#!” by “?escaped_fragment=” and receives only a minimal text-only page without Javascript. And this works well for Google. Try it here:
On-Page Optimization | | BigBlaze205
http://www.html5-websitebuilder.com/?escaped_fragment=cqh1 The official page ID is “cqh1” and not “wixseo”. But as the URL contains both IDs, the visitor can even see a description that’s readable by humans (and that’s important for SEO). You may have seen URLs containing “#!” already if you are a Twitter user.'' Should I worry about Google indexing all the pages? Is this website builder SEO frendly? Thank you for your help and time, BigBlaze0 -
On my site, www.myagingfolks.com, only a small number of my pages appear to be indexed by google or yahoo. Is that due to not having an XML sitemap, keywords, or some other problem?
On my site, www.myagingfolks.com, only a small number of my pages appear to be indexed by google or yahoo. I have thousands of pages! Is that due to not having an XML sitemap, keywords, or some other problem?
On-Page Optimization | | Jordanrg0 -
SERP listing of a websites' 'categories'
Hi all, just wondering if anyone has thoughts on what I can do to encourage SERP listings that include website categories, eg http://www.google.com.au/search?q=seomoz&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a . I'm assuming search engines only display type of listings when the search query closely matches the domain name? Thank heaps!
On-Page Optimization | | TheWebSearchMarketingCompany0