Google Analtyics Cross Domain Tracking - in a form

[jenny05]

I have a 3rd party booking engine that is causing my own domain to show up as a top referreral in google analytics.  The vendor is on my very last nerve   So they're not helping.

Would anyone be interested in helping a newbie out with a frustrating problem?

Code:

Reservations Page -

function SubmitReservationForm() {.

.

.

.
            ResLink = "http://www.bookingengine.com/res/vn4/checka.aspx?month=" + Month + "&day=" + Day + "&year=" + Year + "&nights=" + Nights + "&rooms=" + Rooms + "&adults=" + Adults + "&children=" + Children + "&B1=Check+Availability&hotelid=xxxx"
            pageTracker._link(ResLink);
            return true;
        }

On Every page:

Any thoughts would be appreciated!  I believe the problem  is             pageTracker._link(ResLink); but I'm clueless on fixing it.

[KeriMorgret]

Were you able to get this working, or do you still need a hand? If you got it working, would love to know the solution; otherwise we're happy to take another stab at this for you.

[jenny05]

Thanks I'll take a look again.  My form is special I guess, you leave the site and there's no iframe

[Tobiask-121573]

The difference between link and form is as following: on the form, the user stays on your website, interacts with the 2nd parties website in an iframe and can click on the menu on the left - this causes the referral.

I don't know how much you know about it - maybe the following can help you:

Have a look at this page: http://www.google.com/support/analytics/bin/answer.py?answer=55532 - this describes the basics regarding tracking of 3rd party websites.

More details can be found here: http://code.google.com/apis/analytics/docs/tracking/gaTrackingSite.html

Have you tried asking the question on the Google Analytics Google group? I haven't used this feature by now - maybe there are some ppl that could help you easily.

[jenny05]

http://www.ronjonresort.com/reservations/default.aspx  - That's the page, since your'e being sooo helpful, I should make it easy.

Yes they leave my site.  Click Check Availability

[Tobiask-121573]

clear - this is because the user is leaving the page and doesn't continue on your page after tracking the link to the external domain.

Does the user continue on your page after submitting the form?

[jenny05]

I think I could, but supposedly this should work!  Google says it works, my vendor says it works (though I don't believe them :P) and I have it working for a link just not a form

[jenny05]

I don't own the second domain, the booking company does.  So I don't care and can't control what they do on their end.   So this is all on my site.

This problem is using the form rather than a traditional link, when I have  straight link like this, I don't get the erroneous enteries as my domain as a referral in GA.

                        onclick="pageTracker._link(this.href);return false;">
                        Book Now

Thanks for your help BTW

[Getz.pro]

Why don't you just filter this out in GA?

[Tobiask-121573]

Sure. But would you like to track these page views on your domain, or on the 2nd domain? If for the 2nd, you need another (new) tracker object initiated for the 2nd domain. If not, you could potentially use event tracking ( http://code.google.com/apis/analytics/docs/tracking/eventTrackerGuide.html ) - but unfortunatelly you cannot use this for funnels. If you need to track the sales on your 1st domain and with pageviews you might track virtual urls like e.g. "/__actions/sale/step1?xxx" - they can be used for the tracking of goals and funnels.

[jenny05]

I changed the names for the post, not sure that's necessary.  bookingengine.com is the second domain that hosts our online reservations systems.  I realy would like to track through out the reservations making process which is the reason for the tracker object.

[Tobiask-121573]

I guess, http://www.bookingengine.com is not your domain, right? Why do you need this tracking in the javascript function SubmitReservationForm() - is this that your partner can track the sales? The _tracker - object you are using in this function looks like your own - so this is tracked on your domain. If you not need the tracking, just comment it.