Moz email is freezing Microsoft Outlook
-
When I try and open an email message from a Moz Q&A response, it hangs Microsoft Outlook for more than 30 seconds. Is anyone else having this problem?
-
WooHoo!!!!
8D
Q&A mail received and read in 1 beautiful second!
Cookies are on me at Mozcon!
Thanks Mozzers.
Sha
-
Thanks, Keri. I opened the automated email to your post and it did not hang Outlook.
-
We're deploying a fix for this today. Thanks for your patience everyone!
-
CAN YOU PLEASE FIX THIS ALREADY!!! I NEVER EVER USE ALL CAPS, BUT THIS IS RIDICULOUS. CAN YOU PLEASE JUST SEND US OLD FASHIONED TEXT EMAIL UNTIL YOU FIGURE OUT HOW TO FIX THIS?
-
What's even worse: if you start Outlook and if the last e-mail to come in before the last time you closed Outlook was a MOZ Q&A one, it already freezes at startup.
I'll have to disable email notifications for now, since they ruin my productivity.
-
I don't know what Moz has in the automated email responses that is causing Outlook to freeze for more than a minute, but Moz needs to contact Microsoft. This is a serious defect in Outlook. Can you imagine if someone discovers this defect and starts blasting large amounts of email to unsuspecting users? What a waste of time that would be.
I am using Outlook 2013 on Windows 7 Pro.
Best,
Christopher -
Hi Peter,
I don't really see how this can be related to images as I have always had outlook set up not to download images.
After your response that it was related to images I edited the settings to ensure that there is absolutely no way outlook will ever try to download images, but emails from the blogs and Q&A still freeze Outlook for between 1 and 2 minutes before they resolve to show the actual text of the message...it is as if the actual text of the post itself is being called and queued.
As mentioned by Christopher above the problem does not occur with ranking reports, new crawl notifications, the Moz Top 10, Monthly Newsletter or general email from Mozzers.
At this point I can do nothing but avoid allowing those emails to open and can't even delete them without the same issue unless I am lucky enough to have them sandwiched between two other emails that I want to delete
I know it probably seems like a trivial issue if it isn't happening to everyone, but honestly, for those of us who are fairly active on the blogs and in Q&A, 1 - 2 minutes of having your mail program disabled for every email that comes from there gets out of control very quickly!
I'm sure I'm not alone when I say, Please HELP!
Sha
P.S. A heartfelt apology to all of you who just had your mailbox freeze up again because I added this post
hugs
-
Any word on when this will be solved? I've added Moz to the trusted senders list, so it auto-loads all images.
-
Hi guys!
Thanks for all the heads up we have so far regarding this. It looks like the Q&A emails has an image on their outlook tries to pull from our servers, that process can cause outlook to appear frozen/crash if your version of the outlook is queueing the the server (AWS) for the image. Currently you could work around that by turning off images in your settings in outlook. You can check out this thread on MS' support hub about blocking pictures on outlook: http://office.microsoft.com/en-us/outlook-help/turn-off-blocking-automatic-picture-downloads-HP007310739.aspx
Hope that helps, I have created a ticket for you on our end, so I look forward to talking to you!
Best,
Peter
Moz Help Team. -
Thanks to everyone for your patience while the Help Team looks into this issue!
-
We are also getting it for responses to questions!
-
Thanks, Sha. It does not happen with other automated email from Moz such as ranking reports. It's only the email from the Q&A responses.
Best,
Christopher -
Hi Christopher,
Yes, I'm having the same issue with emailed comments from the blog.
Three guesses as to what might be causing it:
- Images
- javascript objects
- the email tracking software being used
The best thing to do is go to the Help hub and lodge a ticket with as much explanatory detail as you can give. I know Mozzers are already working on it, but the more specific information they have, the easier it will be to fix it.
In the meantime, I hope it helps to know you're definitely not alone
Sha
-
not really must be your Outlook problem!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Is Moz Able to Track Internal Links Per Page?
I am trying to track internal links and identify orphan pages. What is the best way to do this?
Moz Pro | | WebMarkets0 -
Google results not close to matching MOZ PA and SA - Why?
I'm trying to convince a boss and another client/partner of the value of MOZ, but it's a challenge when Google's results and the MOZ analytics are way off. For example, when I do non-personalized (MOZ toolbar) Google search for "stair lift kansas city" I see some results that make sense. Further down the page I see my prospective client, kclift.com -- it's a new site with poor MOZ grades and almost no backlinks. It has a PA of 1 and a DA of 4. Yet it ranks above a YP site that has a DA of 89, and another site that has a PA of 27 and a DA of 14. What gives? When I used an in-private Bing search for those terms this site didn't display in the 1st 4 pages. That makes sense with these MOZ rankings and the new site. So how does the site get page 1 results on Google for the same terms? (I should note that I've gone to this site a lot, for the client, and done other related searches. I live in Charlotte, which is why I've included Kansas City in the search terms. With this search, I've tried several ways to do a Google search that is truly anonymous, but I'm not sure I've succeeded. I've erased browsing data, used incognito, used other browsers, and used the MOZ non-personalized Google search. All from the same IP though. Does Google track that? If so, how can one do a truly anonymous search on Google?) All suggestions welcome. Thanks! Richard S.
Moz Pro | | RFS550 -
Understanding Moz Opportunity and Potential
Hello Friends - I am just learning Moz tool via Udacity I was doing some analysis using Moz for the following keyword "digital marketing courses" This is the result what I get. Moz tells me the opportunity is 83. This is a high number and does not reflect what I see when I search in google. The page is full of ads. A organic click is going to be very difficult.
Moz Pro | | udacity-singhvishu
Moz potential also says 79 - again a high number which does not seem to be the reality. It is going to be very difficult for a new service to rank higher. I have fundamental doubt on whether SEO will work on keywords which are in high demand by paid ads. more that 30% of the real estate on screen gets taken by paid ads. Even if one searches for long tail key word the story remains same. Does SEO really have a chance to compete with paid ads for business driving keywords? pub0 -
Moz analytics telling me I have duplicate content issues - how to fix this?
Hey guys, Okay I ran into moz analytics - I have I have 199 Issues, priority issues are showing 38 Duplicate page content. I began looking into the URL's and from what I have noticed from all the urls are showing me a common theme. The urls are pointing to my blog pages - my blog is using wordpress. What iv noticed is the urls all have "Tag" in it Here are 3 examples that I have found. All url's take me to a blank page: Does anyone know what the solution is to fixing this? I read the article for duplicate content covering 301 redirects and Rel=Canonical tags - I'm wondering if this would need to be considered in this case? However I find it confusing that these pages for to a blank page. https://www.zenory.com.au/blog/tag/dysfunctional-relationships/ https://www.zenory.com.au/blog/tag/change/ https://www.zenory.com.au/blog/tag/intuitive/ Appreciate some assistance.
Moz Pro | | edward-may0 -
Following moz guideliness complety, will it certainly improve keyword rankings, domain authority
Hi! G’day to you. I am Naresh from Dotline Infotech. I’d like to take up couple of concerns to be clarified for my better understanding on Moz tool. Indeed, Moz is a nice SEO tool that helps in improving Search engine optimization comprehensive process. We are moz pro member since a year. Moz has equally bifurcated every SEO activity and rate it according to its own benchmark. I intend to ask a series of concerns; Q1. Moz has page grading system A to F. According to Moz guidelines, if the keywords on the page gets repeated minimum 4 times, Moz consider it as ‘A’ grading (one of Moz metric to evaluating the page). Whereas, Google indicates repetition of same keywords time and again is treated as keyword stuffing. According to me, if keywords are already within the content one or two time and furnishing relevant information, why keywords re-occurrence to be 4 time. Does the repetition of same keywords 4 times will lead to give more valuable information? Just a request to let me share why we should unnecessarily repeat keywords? Q2. As per Google guidelines, only 3 keywords can be placed in title tag and also advisable to use only one h1 tag instead of multiple. Among 3 keywords in title tag, only one main keyword can be used in H1 tag. Moz gives much weight age to that particular keyword placed in H1 tag but rest two keywords does not get any importance. I just like to know if we use three H1 tags within page, will it increase the page grading or not. Q3. Does Moz tool have its own index data or refer to Google’s ones? Q4. Following the Moz guidelines completely, will it be 100% sure all our keyword rankings, page authority, domain authority certainly be improved. Looking forward to hear you soon. Thanks
Moz Pro | | dotlineseo0 -
Ignore Moz Notices?
Hi All, I read an old post (2011) about ignoring rel canonical notices from Moz. I wondered why they can be ignored? The thing is, it's showing a bunch of rel canonical errors for my pages but I know I have the tag right. At the risk of being offensive.. can the notices be ignored because the Moz data is erroneous? I'm not sure what to make of this. Thanks!
Moz Pro | | xvpn9020 -
SEO Moz (organic) rankings keep being wrong
<colgroup><col width="129"> <col span="2" width="65"> <col width="91"> <col width="65"></colgroup>
Moz Pro | | adriandg
| Keyword | Organic | Local | SEO Moz Organic | SEO Moz Local |
| Storage scarborough | 1 | 1 | >50 | 1 |
| storage mississauga | 1 | 1 | > 50 | 1 |
| mississauga storage | 2 | 1 | > 50 | 1 |
| Storage toronto | 3 | > 50 | 2 | >50 |
| toronto storage | 3 | > 50 | 2 | 50 | One thing to note is we measured this on the google.ca which is also what we have setup in our campaign settings. This isn't the first time we have noticed inconsistencies, is there any way to resolve this in future ranking reports?0 -
Moz crawling
Hi Everyone! I'm new to the SEOMoz and wanted to find out if there is a way to decrease the waiting time for the campaign crawl. I have made a lot of changes based on the first crawl and would like to see how these are reflected on the reports, but can't until the next crawl is performed. Any help would be greatly appreciated.
Moz Pro | | coremediadesign0