I make a new campaign and nothing happens?
-
I have just set up an account and when I make my first campaign it stays at stage one, nothing happens?
-
Hi Belinda,
Thanks for the update! I am glad that your campaigns are up and running now. Yes! As far as that login issue, we are working on fixing that. If you have any issues with your individual account in the future, please email the Help Team at help@moz.com. Thanks so much for hanging in there. We appreciate your patience.
Christy
-
Hi Christy
It is working now thank you. Although I am finding that the system doesn't always save my campaign settings. For example, after adding social and competitor information, then when I return to the interface, having signed out and signed back in, I need to add some settings again, such as the campaigns social settings and competitor settings. Currently now, all is saving correctly.
Regards
Belinda
-
Hi Belinda, I'm just checking in to make sure your campaigns are working properly now. Please let me know, thanks!
Christy
-
ok, then you
ve done everything you can do... the reason why it doesnt work can`t be figured out by ourselves, it seems... please use: help@moz.com and send them our conversation for example... tell the support about your issue directly... they can and will help you then!sorry for not being more helpful at this point
-
Hi,
I have now tried this stage on:
iMac : Safari, Chrome, Firefox - cookies allowed
Mac Mini: Safari, Chrome, Firefox - cookies allowed
iPad
PC: Chrome, Opera, Firefox - cookies allowed
every single time I add the first stage details of Campaign name and site to track, press next, the wheel spins then nothing, all options remain greyed out.
This is very annoying when your information says you can get up and running in 5 minutes.
Can you advise please.
Belinda
-
sounds as if there is something wrong with your settings within the browsers in general... do you accept cookies?
If you have the possibility to use a different PC/MAC or even a tablet you should try out that...
I use moz with Opera under Win 7 Ultimate and everything works fine...
-
Hi, When I go to Creat a Campaign, stage one seems to be 'basics' I enter a campaign name and a site to track, press next and then nothing happens...
It doesn't take me to the next stage.
I have tried the form in Safari, Firefox and Chrome, nothing happens to take me to the next stage of setting up a campaign ?
-
how many time has passed since you set up your campaign?
It might take up to 1 week until you get any (first) data...
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
New to SEO? Check out Moz Academy!
Easy-to-access SEO education has always been dear to our mission. Simply log in with your Moz Profile and start learning. Whether you're new to SEO or looking to take your skills to the next level, Moz Academy has fun, affordable courses for the entire team! Check it out now! moz-academy-training.png
Getting Started | | HayleyBowyer2 -
I’d like to set up a Moz campaign that crawls just the primary website, not subdomains
Is this something you could help with? (it either bombs or crawls everything, so I assume I’m missing something in the campaign settings, or it’s just not possible.
Getting Started | | blueprintatl0 -
What day of the week should I set my campaigns up on?
I am new to doing SEO, and am not an SEO professional. I'm just taking a DIY approach to learning about and doing my own SEO for some non-profit work and using Moz is my first foray into it. I have a question about which day of the week is best to run my campaigns. I have 5 campaigns running, but I set them up rather haphazardly. So one is running on Saturdays, and the remaining 4 run on Mondays. I am running these campaigns on sites that are not mine. I'm not the webmaster. This is a non-profit, sort of a research effort that seeks to investigate other non-profit websites that all advocate on a particular topic. I'd like to be able to compare the 5 campaigns (e.g., their keyword rankings especially). So I think I should get them all running on the same day. Setting aside that Moz isn't able to let me switch which day they run on, I'm needing advice on how to think about which day of the week I should choose. I haven't been running them for very long and I'm sill a newbie so I don't think it's a huge deal that I'll need to re-setup at least one of the campaigns to get them all on the same day. I've been searching Moz Q & A and google for things like "best day of the week to track SERPs" and "how often to track SERPs" but I'm not getting anything that's helping me think about what's important for choosing a day of the week. I am getting results for other rank trackers out there that let you do more frequent ranking but I'm not quite ready to branch out to other tools, so I really more need some guidance on how to think about which day of the week to choose here in Moz. Blog posts, tutorials, links to related questions, etc on this topic would be awesome, plus your general thoughts and discussion on it would be great, too.
Getting Started | | scienceisrad1 -
Campaign structure for seasonal client
Hi guys, I've got a very seasonal client and I'm wondering which way would be best to set up a MOZ account for them: Option 1: Multiple campaigns (Same URL, Same competitors, Different keywords) Option 2: Single campaign (All keywords labelled by season) Option 3: Something else? Thanks guys - All ideas welcomed!
Getting Started | | JAR8970 -
How do I edit my website URL in a Campaign?
The option to change the URL is grayed out. Is there a way to do this or do I have to create a whole new campaign?
Getting Started | | mathamatix0 -
Can I upgrade my moz subscription from large to premium without getting my campaigns being deleted?Do i need to wait till the end of the month to resubscribe?
I'm planning to take a large subscription of moz..but i may need a premium account in the future.Can I upgrade it in the middle of my current subscription or will i have to wait till my subscription gets over? Also, I'm planning to take only one month currently but i'll renew it once the month completes so can i continue the same account without my campaigns being deleted?
Getting Started | | kdcdmp0 -
Creating a new campaign?
Hi, Upon signing up I clicked the link to create a new campaign, but nothing happened. The background loaded and that was it. I tried refreshing and still nothing. I went to the Pro dashboard and keep seeing "Oops! Try refreshing the page, if that doesn't work, please click here to contact our help team." Under campaigns there's no button I see to create a new one. The documentation about it here:
Getting Started | | RDoherty
http://moz.com/help/pro/campaign-setup
is outdated. I tried putting in a support ticket but the link doesn't work, just redirects me back to the top of the page. I was using Firefox but switched to Chrome, but neither browser works. Any ideas? I have to say this isn't exactly the best first impression...0 -
Whenever I try to access campaigns in moz pro I get an error page
I recently signed-up for a new pro account. As I was adding my first subdomain everything was fine until I was asked to link to GA, when I clicked yes I got this error message: 403 Forbidden Now every time I click on set-up campaign I get taken to a page with nothing but the 403 Forbidden text.
Getting Started | | Toptal0