Moz Local Problems
-
On the 9th I tried to get Moz Local, but it would not connect to the right g+ page. I've been told their working on it, but after a week...nothing.
Has anyone else had this problem? if so, how long did it take for them to fix it?
Thanks,
Ruben
P.S. Mozzers, if you respond, do not mark it as "answered." I need answers from customers who can give me a timeline from their experience. As nice as you all are, I'm over the generic support responses.
-
Hey everyone!
Just got a note from Erin at MOZ and the Google+ issue is fixed! Kudos to the team on getting that done. I know how tedious and time consuming debugging this issue must have been, but they kept on it even after this thread went cold.
Very cool guys!
Kevin
-
Hi Ruben,
My name is Erin, and I'm on the Moz Help Team. I'm sorry if you received a generic support response. The truth is we don't have a timeline on when this will be fixed. Our engineers have been looking into this for over a week, but we don't have an ETA yet since it is something that needs to be fixed on a global level, and is not account specific. We always appreciate feedback, so I'll be sure to leave your question as "unanswered" so other members of the community can chime in.
As Kevin said, the Health Page (http://health.moz.com/) is a great place to stay posted on current issues. While we don't currently have this issue on our Moz Health Page, we're planning to update it!
If anyone else is having this issue, please reach out to us here: moz.com/help/contact
Happy Wednesday!
Erin
-
Hey Kevin,
Mine is a different issue. It's specific to Moz Local; not the regular campaign settings. Actually, I'm assuming it's a different issue, because it's a different product. But, who knows, maybe they are related.
Cheers,
Ruben
-
I still have problems connecting G+ to my campaigns here. There some tips that work for some but not for me and I really don't know why.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Cannot edit my moz local in my dashboard
I'm trying edit my moz local , and each time i click dashboard to edit, i i cannot edit.
Moz Local | | 1on10 -
Does Moz Local update/correct business listings?
Moz Local distributes your business listing to the important data providers, but what if your business information is already in their database? Does Moz Local update this info for me, or am I still required to go through the manual process of doing this myself on the data providers website (for example, Yelp or Hotfrog)?
Moz Local | | Choice0 -
Is there automatic sync between GA and Moz?
Hi, i have attached my google analytics account here , so moz gonna fetch all my business listings here. Now i have a doubt that , suppose if i update My google business , will be automatically updated here ? or do i have to do some process here to get it updated? Thanks in advance.
Moz Local | | Prodio0 -
Moz Local bulk upload US only
Moz Local has launched in the UK and I am currently using it to update my citations on one of my sites. I tried to upload a CSV with the rest of my citations but it claims Moz Local is US only and does not accept my Country Codes of UK or not having a State. Has anyone else had a similar problem or knows a work around? Thanks
Moz Local | | AlastairBall850 -
Moz local for UK
Hi I see Moz local is available, however it is currently available for the US, when is it going to be available in the UK?
Moz Local | | mari-rose0 -
Anyone else having trouble uploading CSV file to Moz Local?
I have filled out the listings template provided by Moz Local for creating listings. I uploaded a week or so ago and when I went to check listings today, none were created. So I tried to upload the CSV file again, and it is giving me an error saying "Make sure you are uploading a CSV (Comma Delimited) file and that you include the column titles. If you are using Microsoft Excel, please export your spreadsheet as a CSV file first.". I have saved it as a CSV in both Excel and Google sheets, but neither file seems to be recognized by Moz Local as a CSV. Is this happening because of the previously uploaded file, or did it never get uploaded in the first place and I just missed the error message the first time around? Anyone else having problems uploading their CSV and found a way to get it accepted? Is there any other way to create a CSV from an excel file other than Excel or Google Sheets? Any help would be greatly appreciated. Thanks in advance!
Moz Local | | k9byron0 -
How does Moz Local work with business that don't have a physical location? (e.g., handyman, locksmith, etc.)
I'm wondering how Moz Local will handle a business that doesn't want to publicly display an address. A handyman, landscaper, or locksmith might want to do something like this. Is it easily handled or do you have to manually try to "work around" to hide the address on sites that let you? Thanks!
Moz Local | | Philip-DiPatrizio0