Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Reasons Why Our Website Pages Randomly Loads Without Content
-
I know this is not a marketing question but this community is very dev savvy so I'm hoping someone can help me. At random times we're finding that our website pages load without the main body content. The header, footer and navigation loads just fine. If you refresh, it's fine but that's not a solution.
- Happens on Chrome, IE and Firefox, testing with multiple browser versions
- Happens across various page types - but seems to be only the main content section/container
- Happens while on the company network, as well as externally
- Happens after deleting cookies, temporary internet files and restarting computer
- We are using a CMS that is virtually unheard of - Bridgeline/Iapps
- Codebase is .net
Our IT/Dev group keeps pushing back, blaming it on cookies or Chrome plugins because they apparently are unable to "recreate the problem". This has been going on for months and it's a terrible experience for the user to have. It's also not great when landing PPC visitors on pages that load with no content. If anyone has ideas as to why this may be happening I would really appreciate it.
I'm not sure if links are allowed, by today the issue happened on this page serversdirect.com/dm/geek-biz
Linking to an image example below
-
Thanks Gazzerman - This helps as well. Yes, I agree the site definitely needs SEO attention. It was not until recently that a more experience team was brought on to 'fix the site'.
-
I took one look at the code and was amazed by how much is inline. Most of it should be in js and css files. I noticed the solutions pages many of them don't even have title tags! What's going on there? That needs seo attention and is a big no no for coding. This leads me to believe the code needs very close inspection. It surly cant take that long to strip a whole bunch of that code out of each page or template.
If a page is slow to load or pulls in external js files as well you can have scripts try to execute before the required code has loaded. This is probably what is happening some of the time and would explain the inconsistent nature of it.
Run the site through a bunch of validators. I am sure you will find a bunch of stuff.
-
Oddly enough it only seemed to happen on the /Servers page - for me at least. The first time I loaded the page, I got a broken image and an X-Out/Close box. That may help you hone in on the problem.
-
Travis - Thanks for your response. This gives me a better idea of where to start looking. Honestly this site was very poorly developed in my opinion. It was before my time and much of it outsourced to junior teams overseas, which is evident when looking at the source code. But I am stuck with it for now.
-
Found the site. I'm able to recreate the problem. Check the image attachment.
I ran it through tools.pingdom.com, a chrome extension called cast_sender.js isn't loading. But something makes me think there's an issue with the CSS that only crops up from time to time, like the JS blocks it every once in a while. There's both a Global.css and a Global.js in the head. There are also folder levels called /Script%20Library/ and /Style%20Library/.
There's a ton of JavaScript on the site, which I don't have time to get into. And honestly, I'm more of a WordPress guy. I managed to make the page load fail a few times out of a dozen or so tries. I think something in the JavaScript is causing the issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to fix non-crawlable pages affected by CSS modals?
I stumbled across something new when doing a site audit in SEMRUSH today ---> Modals. The case: Several pages could not be crawled because of (modal:) in the URL. What I know: "A modal is a dialog box/popup window that is displayed on top of the current page" based on CSS and JS. What I don't know: How to prevent crawlers from finding them.
Web Design | | Dan-Louis0 -
How to prevent development website subdomain from being indexed?
Hello awesome MOZ Community! Our development team uses a sub-domain "dev.example.com" for our SEO clients' websites. This allows changes to be made to the dev site (U/X changes, forms testing, etc.) for client approval and testing. An embarrassing discovery was made. Naturally, when you run a "site:example.com" the "dev.example.com" is being indexed. We don't want our clients websites to get penalized or lose killer SERPs because of duplicate content. The solution that is being implemented is to edit the robots.txt file and block the dev site from being indexed by search engines. My questions is, does anyone in the MOZ Community disagree with this solution? Can you recommend another solution? Would you advise against using the sub-domain "dev." for live and ongoing development websites? Thanks!
Web Design | | SproutDigital0 -
Should i be using shortcodes for my my page content.
Hello, I have a question. Sorry if this is been answered before. Recently I decided to do a little face lift to my main website pages. I wanted to make my testimonials more pretty. Found this great plugin for testimonials which creates shortcodes. I love how it looks like, but just realised that when I use images in shortcodes, these are not picked up by search engines 😞 only text is. Image search ability is pretty important for me and I'm not sure if I should stick with my plain design and upload images manually with all alt tags and title tags or there is a way to adjust shortcode so it shows images to search engines. You can see example here. https://a-fotografy.co.uk/maternity-photographer-edinburgh/ Let me know your thoughts guys. Regards, Armands
Web Design | | A_Fotografy1 -
Problems preventing Wordpress attachment pages from being indexed and from being seen as duplicate content.
Hi According to a Moz Crawl, it looks like the Wordpress attachment pages from all image uploads are being indexed and seen as duplicate content..or..is it the Yoast sitemap causing it? I see 2 options in SEO Yoast: Redirect attachment URLs to parent post URL. Media...Meta Robots: noindex, follow I set it to (1) initially which didn't resolve the problem. Then I set it to option (2) so that all images won't be indexed but search engines would still associate those images with their relevant posts and pages. However, I understand what both of these options (1) and (2) mean, but because I chose option 2, will that mean all of the images on the website won't stand a chance of being indexed in search engines and Google Images etc? As far as duplicate content goes, search engines can get confused and there are 2 ways for search engines
Web Design | | SEOguy1
to reach the correct page content destination. But when eg Google makes the wrong choice a portion of traffic drops off (is lost hence errors) which then leaves the searcher frustrated, and this affects the seo and ranking of the site which worsens with time. My goal here is - I would like all of the web images to be indexed by Google, and for all of the image attachment pages to not be indexed at all (Moz shows the image attachment pages as duplicates and the referring site causing this is the sitemap url which Yoast creates) ; that sitemap url has been submitted to the search engines already and I will resubmit once I can resolve the attachment pages issues.. Please can you advise. Thanks.0 -
Website Redesign - What to do with old 301 URLs?
My current site is on wordpress. We are currently designing a new wordpress site, with the same URLs. Our current approach is to go into the server, delete the current website files and ad the new website files. My current site has old urls which are 301 redirected to current urls. Here is my question. In the current redesign process, do i need to create pages for old the 301 redirected urls so that we do not lose them in the launch of the new site? or is the 301 command currently existing outside of our server so this does not matter? Thank you in advance.
Web Design | | CamiloSC0 -
Above the Fold Content - Use of large images
Hi All, Our designers have come to the SEO team to ask if have a large image across the top of the page taking up a large majority of the above the fold real estate will impact our SEO. Our initial thoughts are no as long as we have an optimised H1 visibal to the user landing there which informs them what the page is about. Any thoughts would be appreciated.
Web Design | | J_Sinclair1 -
Website title next to a post title-how to remove it?
I just have checked on some of the keyword I am ranking for and found in the serp that next to the post I have also the site name. But I thought that I have remove it. Does somebody know how to remove it? perhaps I did not do it correctly. I am also using yoast seo plugin but I do not have it set there to show the site name after posts name. Can somebody help me to fix this please? I have also attached an image from the serp where is behind the post title also Villas Diani-the site name Thank you very much! Iris O1oj4W0.jpg
Web Design | | Rebeca10 -
How do you visualize website structure
How do you visualize a website structure in terms of (categories of) pages and interlinking. I use such visuals for discussing what you are actually doing now and what can be improved. I have made visuals I few times myself (basically making boxes representing categories of pages and lines representing internal links), but I found that I soon ran into a scheme of huge proportions and needed more paper and more time. Appreciate your thoughts!
Web Design | | NewBuilder2