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After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

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Latest Questions

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  • RealSelf


    I'm having trouble getting a new logo in search results.  My company, RealSelf, updated our logo over a year ago and both Google and Bing continue to show our old logo in image results.  Worst of all, this means that when people look for our logo, they find the wrong one and include that in new, external content. Here's a list of what we've tried: We've modified all the logos on our site with the new one (not including a few PDF whitepapers from before the redesign Added schema.org logo and organization markup Featured a high resolution image on our "Logos" page (top result for "RealSelf logo") Verified wikipedia has the proper image Modified all social profile logos: Twitter, Facebook, G+, etc.. Begun outreach efforts to have high ranking image results update our logo I'm wondering if there are other ideas besides getting more creative/successful with our outreach tactics?

    Branding | | RealSelf
    0
  • AleksanderOlsen


    Hi! Was wondering if anyone can explain this a bit clearer...
    Image attatched... How is it possible to rank on Google Norway for spot nr.1 (page in English language) and spot nr.2 (page in Norwegian language) , when all you competitors have higher PA, DA and a lot more backlinks and better on-page optimization according to MOZ? Is there something I´m misunderstanding?
    Just when I thought SEO started to make sense 😞 7sXH00d

    Competitive Research | | AleksanderOlsen
    0
  • MattHopkins


    Hi, I'm new to using Moz, and have just got a "Low volume" API account set up. My question is, because ive not yet reached my maximum "Rows per month" limit, what behaviour happens when i reach it? Do i get an error code, if so what, and whats the status code. If not, does my account keep downloading the rows and i get charged extra (in accordance with the cost of the additional rows)? Or is the whole additional rows think like a bolt on? Basically i want to make sure i dont get charged extra each month, and i need the status code returned to handled this in my app. I couldnt see anything explicit in the documents. Cheers

    API | | MattHopkins
    0
  • Silkstream


    Hi Mozzers, Really unsure if we are missing something here, but whilst trying to set-up paid ads for some of our clients on FB we have run into a significant issue. We need to be able to allow FB to debit multiple business accounts for varying ads on different pages. However every time we try to access the ads manager to set-up a new ad, FB takes us to the individuals (the person logged in to the page) account, rather than creating an ad account for that page/business individually. What are we missing? We use Google MCC for managing our PPC campaigns and so wondered if there is anything similar we can use for FB? Or any other recommendations on how to get round this without dragging each client into the office and asking them to log-in so that we can set these up? Thanks!

    Social Media | | Silkstream
    1
  • jayoliverwright


    Hi guys, Does anyone know why a site can contain duplicate URLs ending with hastag & exclamation mark e.g. https://site.com.au/#! We are finding a lot of these URLs (as duplicates) and i was wondering what they are from developer standpoint? And do you think it's worth the time and effort adding a rel canonical tag or 301 to these URLs eventhough they're not getting indexed by Google? Cheers, Chris

    Intermediate & Advanced SEO | | jayoliverwright
    0
  • bosleypalmer


    I have a big cluttered website that I want to simplify. There is content for patients, researchers, therapists who are looking for grants, etc.. Would it be a bad ideas to turn these into 3 or more, completely different sites with each focused on their specific demographic? Or should I just figure out how to organize the one site better? Thanks for your help!!!

    Content Development | | bosleypalmer
    0
  • cbizzle


    I'm helping an online furniture store search engine optimize a WooCommerce store and I'm trying to make sure our taxonomies make sense. I'd love any help you guys can give, but I'm particularly interested in determining whether we should use tags. Product attributes make sense to me, but I'm concerned to use tags because of the propensity for creating duplicate content. Thanks in advance for any help you guys are willing to give.

    On-Page Optimization | | cbizzle
    0
  • Silkstream


    I have a client who has recently received two 1 star reviews on Google local (unhappy customer and unhappy customers boyfriend). This is affecting an otherwise flourishing business as these two 1 star reviews are displayed prominently when you search for the brand in Google. They have since received more positive reviews, however Google insists on displaying, what they term, the "most helpful" reviews first. Why are these 1 star reviews deemed "most helpful"? In all honesty, they aren't even really that helpful, with the latter verging on slanderous. We are in the process of reporting this one as it personally attacks a member of staff, however, whilst we tentatively wait weeks for a response, I wondered if anyone has any idea on how G decides which reviews are "most helpful"? When there is no option for other users to rate these reviews as helpful (such as on play store).

    Reviews and Ratings | | Silkstream
    0
  • PeteC12


    Hi All, We have implemented Schema.og on our website and this also includes the local business schema for all of our branches.However I've read an article (see below ) which says we should also be doing "same as " property and linking this to ALL of our citations such as google plus page , yelp , bing places, city search etc etc  as this will help with citations. I am wondering if anyone has done this ? - And if so , has this helped with local rankings etc - I don't really want to invest the extra costs to get this done if I can't find anywhere that says its made a difference - The article from whitespark - says - "when you create new citations for your business (or for your client’s), it’s a waiting game hoping that Google and the other search engines will find your new citations quickly and make the connection between those listings, the business, and the website. The “sameAs” property can help make that process much quicker _and _easier.  Schema.org explains that the “sameAs” property is used along with the “URL of a reference Web page that unambiguously indicates the item's [or business’] identity.”  By using the “sameAs” property in your NAP schema markup, you can tell search engines that the business you’ve marked up is the same one found at a certain citation URL Of course, Google+ isn’t the only important citation source.  There’s also Bing Places, Facebook, Yelp, Citysearch and a few others. The nice thing about many schema.org properties is that you can use them multiple times in your markup." I am wondering what peoples thoughts were and whether they has implemented this and if so , did it help ? thanks Pete | [sameAs](http://schema.org/sameAs) | URL  | URL of a reference Web page that unambiguously indicates the item's identity. E.g. the URL of the item's Wikipedia page, Freebase page, or official website. |

    Local Listings | | PeteC12
    1
  • advmedialab


    Hi all My name is Riccardo and i work for a web marketing agency. Recently we're having some problem in indexing this website www.farmaermann.it which is based on Magento. In particular considering google web master tools the website sitemap is ok (without any error) and correctly uploaded. However only 72 of 1.772 URL have been indexed; we sent the sitemap on google webmaster tools 8 days ago. We checked the structure of the robots.txt consulting several Magento guides and it looks well structured also.
    In addition to this we noticed that some pages in google researches have different titles and they do not match the page title defined in Magento backend. To conclude we can not understand if this indexing problems are related to the website sitemap, robots.txt or something else.
    Has anybody had the same kind of problems? Thank you all for your time and consideration Riccardo

    Intermediate & Advanced SEO | | advmedialab
    0
  • GoAbroadKP


    Howdy Moz Fans! (Said as I twirl my non-existent mustache... damn you Rand and your cool 'stache"..!!) So I am wondering, how often should one go through and do a link audit? The last time that I really went through a link audit was 8-12 months ago (actually, looking at my disavow upload it was Jan 2015). Is it time that I do another full scale audit of my backlinks?

    Link Building | | GoAbroadKP
    1
  • lfrazer


    Hello, I am currently a SEO and am looking for an Intro to programming/coding course to help me implement various technical SEO tasks for my clients and the business-as the programming dept will not help me, as they do not see the value of SEO. Could someone pls recommend an online course that would introduce me to basic concepts and also specifically, the information that would help me to enhance our SEO? I would also like to better understand APIs. Thanks so much in advance for your help! Lauren

    Intermediate & Advanced SEO | | lfrazer
    1
  • shankar333


    Currently i am using MOZ pro tool under moz analyticls >> Moz Competitive Link Metrics >> history having a graph "Linking C-Blocks" Please help me understanding Linking C-Blocks, what is, How to build, how to define ...

    Moz Pro | | shankar333
    4
  • Interdisplay


    I'd like to create YouTube videos since they can be a good way to rank for certain keywords. So I'd like to find a way to QUICKLY know which of the thousands of keywords I have are most likely to result in a first page result for my video. Is there a tool or technique you can recommend for quickly identifying the keywords I should target?

    Social Media | | Interdisplay
    0
  • Ads4growth


    Hi, Is there a way to check and export spam score of multiple sites at one go, like uploading links through an xl sheet and getting the spam scores checked for all the links at one shot? Thanks Amitabh

    Link Explorer | | Ads4growth
    5
  • Parse.ly


    I was curious as to the prioritization of dateCreated / datePublished and dateModified in our microdata and how it affects google search results. I have read some entries online that say Google prioritizes dateModified in SERPs, but others that claim they prioritize datePublished or dateCreated. Do you know (or could you point me to some resources) as to whether Google uses dateModified or date Published in its SERPs? Thanks!

    Algorithm Updates | | Parse.ly
    0
  • EricFish


    Hello, I'm hoping one of you search geniuses can help me. We have a successful client who started seeing a HUGE spike in direct visits as reported by Google Analytics. This traffic now represents approximately 70% of all website traffic. These "direct visits" have a bounce rate of 96%+ and only 1-2 pages/visit. This is skewing our analytics in a big way and rendering them pretty much useless. I suspect this is some sort of crawler activity but we have no access to the server log files to verify this or identify the culprit. The client's site is on a GoDaddy Managed WordPress hosting account. The way I see it, there are a couple of possibilities.
    1.) Our client's competitors are scraping the site on a regular basis to stay on top of site modifications, keyword emphasis, etc. It seems like whenever we make meaningful changes to the site, one of their competitors does a knock-off a few days later. Hmmm. 2.) Our client's competitors have this crawler hitting the site thousands of times a day to raise bounce rates and decrease the average time on site, which could like have an negative impact on SEO. Correct me if I'm wrong but I don't believe Google is going to reward sites with 90% bounce rates, 1-2 pages/visit and an 18 second average time on site. The bottom line is that we need to identify these bogus "direct visits" and find a way to block them. I've seen several WordPress plugins that claim to help with this but I certainly don't want to block valid crawlers, especially Google, from accessing the site. If someone out there could please weigh in on this and help us resolve the issue, I'd really appreciate it. Heck, I'll even name my third-born after you. Thanks for your help. Eric

    Reporting & Analytics | | EricFish
    0
  • CostumeD


    We want to work out if it is beneficial to use links pointing back to categories (higher up in the structure) on our website product pages. For example, our Aria Dress by Jadore is found through the path: Home > Bridesmaid > Full Length Bridesmaids Dresses > Aria Dress In the product description for the Aria Dress, is it beneficial to include internal links pointing back to higher branches in the website structure .e.g. the Full Length Bridesmaids Dresses category page, the Bridesmaid category page, as well as linking back to the 'Jadore' page? Will doing this for every dress (linking back to category page), improve the SEO of these category pages? How many internal links is too many to include on any given product description? Is it more important to ensure a direct link to every single webpage so that they can be reached by Google, or to include links in both directions .i.e. from Home > Product Category > Product, as well as from Product > Product Category? Thank you.

    Link Building | | CostumeD
    0
  • BeckyKey


    Hey I know the importance of both onsite & offsite, primarily with regard to outreach/content/social. One thing I am trying to determine at the moment, is how much do I invest in offsite. My current focus is to improve our onpage content on product pages, which is taking some time as we have a small team. But I also know our backlinks need to improve. I'm just struggling on where to spend my time. Finish the onsite stuff by section first, or try to do a bit of both onsite/offsite at the same time?

    Intermediate & Advanced SEO | | BeckyKey
    1
  • JustinMurray


    I'm getting 100's of Duplicate Content warnings for a Woocommerce store I have. The urls are 
     etc These don't seem to be indexed in google, and the canonical is for the shop base url. These seem to be simply urls generated by Woocommerce filters. Is this simply a false alarm from Moz crawl?

    Moz Pro | | JustinMurray
    0
  • Dan-Lawrence


    Hi What's the difference search engine wise and which one should I choose, i presume GB since covers entire British landmass whereas UK excludes Ireland according to political definition, is it the same according to Google (& other engines) ? All Best Dan

    International SEO | | Dan-Lawrence
    0
  • NkZagreus


    Hello guys, Recently we are experiencing good rankings for our targeted keywords in mobile but in desktop the rankings are not progressing. For example, in Mobile, our main targetted keyword ranks in 7th position but in Desktop we are stuck in 11th position. In desktop the website have been stuck in 11th position for quite some time now, any suggestion will help.

    Link Building | | NkZagreus
    0
  • lcourse


    Webmaster tools indicates that only 25% of pages on our UK domain with GBP prices is indexed.
    We have another US domain with identical content but USD prices which is indexed fine. When I search in google for site:mydomain I see that most of my pages seem to appear, but then in the rich snippets google shows USD prices instead of the GBP prices which we publish on this page (USD price is not published on the page and I tested with an US proxy and US price is nowhere in the source code). Then I clicked on the result in google to see cached version of page and google shows me as cached version of the UK product page the US product page. I use the following hreflang code: rel="alternate" hreflang="en-US" href="https://www.domain.com/product" />
    rel="alternate" hreflang="en-GB" href="https://www.domain.co.uk/product" /> canonical of UK page is correctly referring to UK page. Any ideas? Do I need to remove the hreflang for en-US to get the UK domain properly indexed in google?

    International SEO | | lcourse
    0
  • RWW


    Hi! I switched to a better title and meta description today for our page. Instead of ranking us better and displaying the new title - google let us fall from Position 10 to Position 16 (still dip laying the old title and meta description). Why is that? (I only changed it for the homepage) Cheers Marc

    Intermediate & Advanced SEO | | RWW
    0
  • Jon-S


    Hi All, Hoping for a bit of advice here please, I’ve been tasked with building an e-commerce store and all is going well so far. We decided to use Wordpress with Woocommerce as our shop plugin. I’ve been testing the CSV import option for uploading all our products and I’m a little concerned on two fronts: - Product Variations Duplicate content within the product descriptions **Product Variations: - ** We are selling furniture that has multiple variations (see list below) and as a result it creates c.50 product variations all with their own URL’s. Facing = Left, Right Leg style = Round, Straight, Queen Ann Leg colour = Black, White, Brown, Wood Matching cushion = Yes, No So my question is should I 301 re-direct the variation URL’s to the main product URL as from a user perspective they aren't used (we don't have images for each variation that would trigger the URL change, simply drop down options for the user to select the variation options) or should I add the rel canonical tag to each variation pointing back to the main product URL. **Duplicate Content: - ** We will be selling similar products e.g. A chair which comes in different fabrics and finishes, but is basically the same product.  Most, if not all of the ‘long’ product descriptions are identical with only the ‘short’ product descriptions being unique. The ‘long’ product descriptions contain all the manufacturing information, leg option/colour information, graphics, dimensions, weight etc etc. I’m concerned that by having 300+ products all with identical ‘long’ descriptions its going to be seen negatively by google and effect the sites SEO. My question is will this be viewed as duplicate content?  If so, are there any best practices I should be following for handling this, other than writing completely unique descriptions for each product, which would be extremely difficult given its basically the same products re-hashed. Many thanks in advance for any advice.

    Technical SEO | | Jon-S
    0

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